| 2008-12-04 23:25:09 |
Jennifer Redman |
bug |
|
|
added bug |
| 2008-12-04 23:26:29 |
Jennifer Redman |
systers: status |
New |
Confirmed |
|
| 2008-12-04 23:26:29 |
Jennifer Redman |
systers: assignee |
|
andrew-grover |
|
| 2008-12-04 23:26:29 |
Jennifer Redman |
systers: importance |
Undecided |
Critical |
|
| 2008-12-04 23:26:29 |
Jennifer Redman |
systers: statusexplanation |
|
|
|
| 2008-12-04 23:26:29 |
Jennifer Redman |
systers: milestone |
|
codefreeze |
|
| 2008-12-04 23:32:52 |
Jennifer Redman |
systers: assignee |
andrew-grover |
andy-groveronline |
|
| 2008-12-04 23:37:02 |
Jennifer Redman |
description |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - (Testing what happens when i add a new member)
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - When a member is added to the list, the first post from the new user appears as in logs/info as:
Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT COUNT(*) FROM subscriber WHERE mailman_key='jen@buunabet.com''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO subscriber (mailman_key, preference, deleted, format, suppress) VALUES ('jen@buunabet.com', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
|
| 2008-12-04 23:37:40 |
Jennifer Redman |
None: status |
New |
Confirmed |
|
| 2008-12-04 23:37:40 |
Jennifer Redman |
None: assignee |
|
andy-groveronline |
|
| 2008-12-04 23:37:40 |
Jennifer Redman |
None: importance |
Undecided |
Critical |
|
| 2008-12-04 23:37:40 |
Jennifer Redman |
None: statusexplanation |
|
|
|
| 2008-12-04 23:37:40 |
Jennifer Redman |
None: milestone |
|
codefreeze |
|
| 2008-12-04 23:46:25 |
Jennifer Redman |
description |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - When a member is added to the list, the first post from the new user appears as in logs/info as:
Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT COUNT(*) FROM subscriber WHERE mailman_key='jen@buunabet.com''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO subscriber (mailman_key, preference, deleted, format, suppress) VALUES ('jen@buunabet.com', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - When a member is added to the list, the first post from the new user appears as in logs/info as:
Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT COUNT(*) FROM subscriber WHERE mailman_key='jen@buunabet.com''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO subscriber (mailman_key, preference, deleted, format, suppress) VALUES ('jen@buunabet.com', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/
Additionally, I received a bounced message when trying to post:
This is the mail system at host mango.buunabet.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<new+dlist-test@sheinvents.com>: host sheinvents.com[69.55.236.154] said: 550
5.1.1 <new+dlist-test@sheinvents.com>: Recipient address rejected: User
unknown in local recipient table (in reply to RCPT TO command)
Reporting-MTA: dns; mango.buunabet.com
X-Postfix-Queue-ID: C069512206
X-Postfix-Sender: rfc822; jen@buunabet.com
Arrival-Date: Thu, 4 Dec 2008 15:30:05 -0800 (PST)
Final-Recipient: rfc822; new+dlist-test@sheinvents.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; sheinvents.com
Diagnostic-Code: smtp; 550 5.1.1 <new+dlist-test@sheinvents.com>: Recipient
address rejected: User unknown in local recipient table
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
|
| 2008-12-05 00:26:00 |
Jennifer Redman |
description |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - When a member is added to the list, the first post from the new user appears as in logs/info as:
Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT COUNT(*) FROM subscriber WHERE mailman_key='jen@buunabet.com''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO subscriber (mailman_key, preference, deleted, format, suppress) VALUES ('jen@buunabet.com', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/
Additionally, I received a bounced message when trying to post:
This is the mail system at host mango.buunabet.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<new+dlist-test@sheinvents.com>: host sheinvents.com[69.55.236.154] said: 550
5.1.1 <new+dlist-test@sheinvents.com>: Recipient address rejected: User
unknown in local recipient table (in reply to RCPT TO command)
Reporting-MTA: dns; mango.buunabet.com
X-Postfix-Queue-ID: C069512206
X-Postfix-Sender: rfc822; jen@buunabet.com
Arrival-Date: Thu, 4 Dec 2008 15:30:05 -0800 (PST)
Final-Recipient: rfc822; new+dlist-test@sheinvents.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; sheinvents.com
Diagnostic-Code: smtp; 550 5.1.1 <new+dlist-test@sheinvents.com>: Recipient
address rejected: User unknown in local recipient table
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - When a member is added to the list, the first post from the new user appears as in logs/info as:
Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT COUNT(*) FROM subscriber WHERE mailman_key='jen@buunabet.com''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO subscriber (mailman_key, preference, deleted, format, suppress) VALUES ('jen@buunabet.com', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/
Additionally, I received a bounced message when trying to post:
This is the mail system at host mango.buunabet.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<new+dlist-test@sheinvents.com>: host sheinvents.com[69.55.236.154] said: 550
5.1.1 <new+dlist-test@sheinvents.com>: Recipient address rejected: User
unknown in local recipient table (in reply to RCPT TO command)
Reporting-MTA: dns; mango.buunabet.com
X-Postfix-Queue-ID: C069512206
X-Postfix-Sender: rfc822; jen@buunabet.com
Arrival-Date: Thu, 4 Dec 2008 15:30:05 -0800 (PST)
Final-Recipient: rfc822; new+dlist-test@sheinvents.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; sheinvents.com
Diagnostic-Code: smtp; 550 5.1.1 <new+dlist-test@sheinvents.com>: Recipient
address rejected: User unknown in local recipient table
7. Fixed a permissions problem with Handlers/Dlist.pyc - changed from 660 to 664 and I received the post to my newly subscribed address.
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
|
| 2008-12-05 00:33:59 |
Jennifer Redman |
description |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - When a member is added to the list, the first post from the new user appears as in logs/info as:
Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT COUNT(*) FROM subscriber WHERE mailman_key='jen@buunabet.com''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO subscriber (mailman_key, preference, deleted, format, suppress) VALUES ('jen@buunabet.com', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/
Additionally, I received a bounced message when trying to post:
This is the mail system at host mango.buunabet.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<new+dlist-test@sheinvents.com>: host sheinvents.com[69.55.236.154] said: 550
5.1.1 <new+dlist-test@sheinvents.com>: Recipient address rejected: User
unknown in local recipient table (in reply to RCPT TO command)
Reporting-MTA: dns; mango.buunabet.com
X-Postfix-Queue-ID: C069512206
X-Postfix-Sender: rfc822; jen@buunabet.com
Arrival-Date: Thu, 4 Dec 2008 15:30:05 -0800 (PST)
Final-Recipient: rfc822; new+dlist-test@sheinvents.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; sheinvents.com
Diagnostic-Code: smtp; 550 5.1.1 <new+dlist-test@sheinvents.com>: Recipient
address rejected: User unknown in local recipient table
7. Fixed a permissions problem with Handlers/Dlist.pyc - changed from 660 to 664 and I received the post to my newly subscribed address.
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
Verification by Jen:
1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to members on a specific list:
/usr/local/mailman/bin/list_members
from you here you can do a:
mail <address at blah>
3 - This is definitely not a network latency issue
4 - Tail of logs/info shows when new post is received:
Dec 04 15:09:56 2008 (11322) Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject = dlist-test+logged@sheinvents.com
Dec 04 15:09:56 2008 (11322) footer-text = /
To subscribe to this conversation, send email to <dlist-test+logged+subscribe@sheinvents.com> or visit <http://sheinvents.com/mailman/options/dlist-test?override=19&preference=1>
To contribute to this conversation, use your mailer's reply-all or reply-group command or send your message to dlist-test+logged@sheinvents.com
To start a new conversation, send email to <dlist-test+new@sheinvents.com>
To unsubscribe entirely from dlist-test, send email to <dlist-test-request@sheinvents.com> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322) Result is: []
5 - Mailman queue timestamps are being incremented for outgoing posts
qfiles/dlist, in, out, archive
6 - When a member is added to the list, the first post from the new user appears as in logs/info as:
Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT COUNT(*) FROM subscriber WHERE mailman_key='jen@buunabet.com''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO subscriber (mailman_key, preference, deleted, format, suppress) VALUES ('jen@buunabet.com', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/
Additionally, I received a bounced message when trying to post:
This is the mail system at host mango.buunabet.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<new+dlist-test@sheinvents.com>: host sheinvents.com[69.55.236.154] said: 550
5.1.1 <new+dlist-test@sheinvents.com>: Recipient address rejected: User
unknown in local recipient table (in reply to RCPT TO command)
Reporting-MTA: dns; mango.buunabet.com
X-Postfix-Queue-ID: C069512206
X-Postfix-Sender: rfc822; jen@buunabet.com
Arrival-Date: Thu, 4 Dec 2008 15:30:05 -0800 (PST)
Final-Recipient: rfc822; new+dlist-test@sheinvents.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; sheinvents.com
Diagnostic-Code: smtp; 550 5.1.1 <new+dlist-test@sheinvents.com>: Recipient
address rejected: User unknown in local recipient table
7. Fixed a permissions problem with Handlers/Dlist.pyc - changed from 660 to 664 and I received the post to my newly subscribed address.
8. Bounced message although post seems to have gone through:
Your message was rejected because it was sent to an invalid address. If you want to add a message to an existing conversation,send it to dlist-test+conversation@sheinvents.com, replacing 'conversation' with the name of the existing conversation. If you want to start a new conversation on dlist-test, send your message to dlist-test+new@sheinvents.com
Subject:
Re: [Dlist-test] Please let me know if anyone receives
From:
Jennifer Redman <jen@buunabet.com>
Date:
Thu, 04 Dec 2008 16:27:07 -0800
CC:
dlist-test+receives@sheinvents.com
Return-Path:
<jen@buunabet.com>
X-Original-To:
dlist-test+receives@sheinvents.com
Delivered-To:
dlist-test+receives@sheinvents.com
Received:
from mango.buunabet.com (mango.buunabet.com [198.145.64.178]) by sheinvents.com (Postfix) with ESMTP id 9DA2510210116 for <dlist-test+receives@sheinvents.com>; Thu, 4 Dec 2008 16:27:10 -0800 (PST)
Received:
by mango.buunabet.com (Postfix, from userid 58) id D31C61226B; Thu, 4 Dec 2008 16:27:09 -0800 (PST)
X-Spam-Checker-Version:
SpamAssassin 3.2.5 (2008-06-10) on mango.buunabet.com
X-Spam-Status:
No, score=-4.3 required=5.0 tests=ALL_TRUSTED,AWL,BAYES_00, HTML_MESSAGE autolearn=ham version=3.2.5
Received:
from pineapple.groveronline.com (gateway.groveronline.com [216.99.210.242]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by mango.buunabet.com (Postfix) with ESMTPSA id ACDA81142B; Thu, 4 Dec 2008 16:27:07 -0800 (PST)
Message-ID:
<4938755B.6060909@buunabet.com>
Reply-To:
jen@buunabet.com
User-Agent:
Thunderbird 2.0.0.18 (Macintosh/20081105)
MIME-Version:
1.0
References:
<93f118f0812041612q51d37dd3oea46fdd4e9d6fd55@mail.gmail.com>
In-Reply-To:
<93f118f0812041612q51d37dd3oea46fdd4e9d6fd55@mail.gmail.com>
Content-Type:
multipart/alternative; boundary="------------050105070200080800030703"
Wonder if I can reply to this message
#####
This bug is based on this email from Robin:
I have been testing things with robin-test for the last couple of days. I used my work email (jeffries@google.com) and my home email (robin@jeffries.org) as the two members and things worked well (not like kathy-test which wasn't sending any mail). Kathy joined with 2 email addresses (hotmail and yahoo) today. I asked a syster to join this list and send mail to it, to test out the garblings. The mail went to both of kathy's emails but to neither of mine. I have since tried sending from each email separately to make sure they both are impacted, and it's now been 4 hours since the last one was sent, so I'm pretty sure that it's not coming through (I'll send mail in the morning if it's really just slowness, but the first one was sent at 11am this morning, so this seems waaay too long.)
My guess is that this is related to the problem with kathy-test where the recipient list retrieved from the database was nil. I have no idea what is going on, but this seems like a serious problem, and certainly impacts anything we do about testing sent and received mail. If folks can try to track this down while I am gone, this would be a big help. There is a message in the info log that represents the set of recipients for the message -- here is an example for a message sent out today (Tuesday) -- and those are the recipients who actually got this message
'Dec 02 12:41:14 2008 (11322) Result is: ['kathrynhgee@yahoo.com', 'kathy_h_gee@hotmail.com']
I have a guess that this has to do with the code that does the "suppress", which is whether you get all the messages or just the first in each thread. My guess is that it is either being written or read incorrectly, but that's just a guess.
Yes, you can solve it by creating a new list, but at some point, I believe it will go back into this mode again, and I wouldn't trust the tests you've run because once we fix it, the fix might mess other things up. |
|
| 2008-12-08 09:02:06 |
Andy Grover |
None: status |
Confirmed |
Fix Committed |
|
| 2008-12-08 09:02:06 |
Andy Grover |
None: statusexplanation |
|
committed in r36. Please retest. |
|
| 2009-01-19 19:31:32 |
Kathy Gee |
None: status |
Fix Committed |
Fix Released |
|
| 2009-01-19 19:31:32 |
Kathy Gee |
None: statusexplanation |
committed in r36. Please retest. |
|
|
| 2009-01-19 19:31:32 |
Kathy Gee |
None: milestone |
codefreeze |
testingcomplete |
|
| 2009-01-21 21:39:28 |
Kathy Gee |
systers: status |
Confirmed |
Fix Released |
|
