Darter Suspend/Hibernate Resume Networking Not Always Working

[digitalbenji]

Hi,
   When I suspend or hibernate, I would say that 95% of the time I can't get networking to come back on. The kernel simply does not recognize the interfaces. I try restarting /etc/init.d/networking with no luck. I flip the wireless switch and no luck. I would say that 1% of the time on resume from suspend or hibernate networking just works. I would say that 2% of the time if I flip the switch or do /etc/init.d/networking restart it brings things back up. The remaning 3% of the time I can see the networks on resume, but I always fail when trying to connect to them. Is anyone else experiencing this problem? Does anyone know a solution?

Thanks,

[digitalbenji (go-digitalbenji)]

I've also noticed that about 1 out of 30 times when I boot up the wireless networking is not working, and fn+f2 and flipping the wifi switch make no difference. Very annoying.

[digitalbenji (go-digitalbenji)]

bump.

Is this a known issue? Am I the only one having the problem? Can I get confirmation of the problem, or is it just me?

[Thomas Aaron (tom-system76)]

There was a similar problem on the forums (although I can't attest to the percentages you mentioned).
Give this a try and see if it helps:
http://system76.com/forums/viewtopic.php?t=1834&highlight=suspend+network

Best,
Tom

----- Original Message -----
From: "digitalbenji" <email address hidden>
To: <email address hidden>
Sent: Tuesday, June 26, 2007 8:02:53 AM (GMT-0700) America/Denver
Subject: [Bug 122298] Darter Suspend/Hibernate Resume Networking Not Always Working

Public bug reported:

Hi,
   When I suspend or hibernate, I would say that 95% of the time I can't get networking to come back on. The kernel simply does not recognize the interfaces. I try restarting /etc/init.d/networking with no luck. I flip the wireless switch and no luck. I would say that 1% of the time on resume from suspend or hibernate networking just works. I would say that 2% of the time if I flip the switch or do /etc/init.d/networking restart it brings things back up. The remaning 3% of the time I can see the networks on resume, but I always fail when trying to connect to them. Is anyone else experiencing this problem? Does anyone know a solution?

Thanks,

** Affects: system76 (upstream)
     Importance: Undecided
         Status: New

--
Darter Suspend/Hibernate Resume Networking Not Always Working
https://bugs.launchpad.net/bugs/122298
You received this bug notification because you are a member of System76
Bugs, which is the bug contact for System76.

[digitalbenji (go-digitalbenji)]

the solution that you mentioned did not work. I tested it for wireless, and had no success upon resume from hibernation. Any ideas? I would really like to be able to use the suspend and hibernate features, but right now without networking its a deal breaker.

?

[digitalbenji (go-digitalbenji)]

I've had limited success with resume from suspend networking working, but 0 success for hibernate? Any ideas? Are other people having this problem? Is it possible I got bad hardware?

[Thomas Aaron (tom-system76)]

This seems to work on my Darter.
Can we get some folks to give it a whack?

sudo gedit /etc/default/acpi-support
In the resulting text file, find the lines that say:

# Add services to this list to stop them before suspend and restart them in
# the resume process.
STOP_SERVICES="mysql"

...and make them say:
# Add services to this list to stop them before suspend and restart them in
# the resume process.
STOP_SERVICES="mysql network-manager"

Save and test.

[Thomas Aaron (tom-system76)]

Hi, Ben.

A lack of networking after suspend is not a hardware problem.
It is strictly a configuration issue.

Now that I made that change in my acpi-support file, mine seems to be doing pretty well.
Are you using Ubuntu or Kubuntu?

Best,
Tom

----- Original Message -----
From: "digitalbenji" <email address hidden>
To: <email address hidden>
Sent: Thursday, July 19, 2007 9:22:12 AM (GMT-0700) America/Denver
Subject: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not Always Working

I've had limited success with resume from suspend networking working,
but 0 success for hibernate? Any ideas? Are other people having this
problem? Is it possible I got bad hardware?

--
Darter Suspend/Hibernate Resume Networking Not Always Working
https://bugs.launchpad.net/bugs/122298
You received this bug notification because you are a member of System76
Bugs, which is the bug contact for System76.

[digitalbenji (go-digitalbenji)]

Hi Tom
   FYI I'm using Ubuntu 7.04. Pretty standard installation too. I'll try
adding network-manage to that line, hopefully it will help.

Thanks,

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> Hi, Ben.
>
> A lack of networking after suspend is not a hardware problem.
> It is strictly a configuration issue.
>
> Now that I made that change in my acpi-support file, mine seems to be
> doing pretty well.
> Are you using Ubuntu or Kubuntu?
>
> Best,
> Tom
>
> ----- Original Message -----
> From: "digitalbenji" <email address hidden>
> To: <email address hidden>
> Sent: Thursday, July 19, 2007 9:22:12 AM (GMT-0700) America/Denver
> Subject: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not
> Always Working
>
> I've had limited success with resume from suspend networking working,
> but 0 success for hibernate? Any ideas? Are other people having this
> problem? Is it possible I got bad hardware?
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a member of System76
> Bugs, which is the bug contact for System76.
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Thomas Aaron (tom-system76)]

Hey, Ben.

It just came to my attention that the fix we applied to Darters for suspend/hibernate support was about a month ago. Could you check and make sure you have the current version of the driver installed:

System > Administration > System 76 Driver
Click the "About" Button and see if it says: Version 2.0.5

Then run it, just to be sure:
Click the "Install Tab" and then "Install Drivers" tab and then click "Install".
Then re-test.

If you do not have the 2.0.5 driver, let me know. That could be the problem.

Best,
Tom

----- Original Message -----
From: "digitalbenji" <email address hidden>
To: <email address hidden>
Sent: Thursday, July 19, 2007 9:22:12 AM (GMT-0700) America/Denver
Subject: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not Always Working

I've had limited success with resume from suspend networking working,
but 0 success for hibernate? Any ideas? Are other people having this
problem? Is it possible I got bad hardware?

--
Darter Suspend/Hibernate Resume Networking Not Always Working
https://bugs.launchpad.net/bugs/122298
You received this bug notification because you are a member of System76
Bugs, which is the bug contact for System76.

[Thomas Aaron (tom-system76)]

Hi, Ben.

It was probably just a typo, but it is "network-manager", not "network-manage".

Best,
Tom

----- Original Message -----
From: "digitalbenji" <email address hidden>
To: <email address hidden>
Sent: Friday, July 20, 2007 11:35:22 AM (GMT-0700) America/Denver
Subject: Re: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not Always Working

Hi Tom
   FYI I'm using Ubuntu 7.04. Pretty standard installation too. I'll try
adding network-manage to that line, hopefully it will help.

Thanks,

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> Hi, Ben.
>
> A lack of networking after suspend is not a hardware problem.
> It is strictly a configuration issue.
>
> Now that I made that change in my acpi-support file, mine seems to be
> doing pretty well.
> Are you using Ubuntu or Kubuntu?
>
> Best,
> Tom
>
> ----- Original Message -----
> From: "digitalbenji" <email address hidden>
> To: <email address hidden>
> Sent: Thursday, July 19, 2007 9:22:12 AM (GMT-0700) America/Denver
> Subject: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not
> Always Working
>
> I've had limited success with resume from suspend networking working,
> but 0 success for hibernate? Any ideas? Are other people having this
> problem? Is it possible I got bad hardware?
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a member of System76
> Bugs, which is the bug contact for System76.
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Darter Suspend/Hibernate Resume Networking Not Always Working
https://bugs.launchpad.net/bugs/122298
You received this bug notification because you are a member of System76
Bugs, which is the bug contact for System76.

[digitalbenji (go-digitalbenji)]

I can confirm that this fix works, I tested this twice on both a wired and wireless network using hibernate and suspend. Thank you very much! This was a big one for me.

[digitalbenji (go-digitalbenji)]

I just checked, and I'm using version 2.0.4 of the driver. Is there a
repository I need in my sources.list file?

Thanks,

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> Hey, Ben.
>
> It just came to my attention that the fix we applied to Darters for
> suspend/hibernate support was about a month ago. Could you check and
> make sure you have the current version of the driver installed:
>
> System > Administration > System 76 Driver
> Click the "About" Button and see if it says: Version 2.0.5
>
> Then run it, just to be sure:
> Click the "Install Tab" and then "Install Drivers" tab and then click
> "Install".
> Then re-test.
>
> If you do not have the 2.0.5 driver, let me know. That could be the
> problem.
>
> Best,
> Tom
>
> ----- Original Message -----
> From: "digitalbenji" <email address hidden>
> To: <email address hidden>
> Sent: Thursday, July 19, 2007 9:22:12 AM (GMT-0700) America/Denver
> Subject: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not
> Always Working
>
> I've had limited success with resume from suspend networking working,
> but 0 success for hibernate? Any ideas? Are other people having this
> problem? Is it possible I got bad hardware?
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a member of System76
> Bugs, which is the bug contact for System76.
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Thomas Aaron (tom-system76)]

Hi, Ben.

That explains it.
Please follow these instructions:

Installing and Running the System 76 Driver

From a terminal, enter the following commands one at a time:

wget http://planet76.com/repositories/system76-driver-2.0.4.deb
sudo dpkg -i system76-driver-2.0.4.deb

Make sure you're connected to the Internet.

Go to System > Administration > System 76 Driver
Select the 'Install Drivers' tab, and then select 'Install'.

When the driver finishes, reboot the computer.

Best,
Tom

----- Original Message -----
From: "digitalbenji" <email address hidden>
To: <email address hidden>
Sent: Friday, July 20, 2007 11:57:28 AM (GMT-0700) America/Denver
Subject: Re: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not Always Working

I just checked, and I'm using version 2.0.4 of the driver. Is there a
repository I need in my sources.list file?

Thanks,

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> Hey, Ben.
>
> It just came to my attention that the fix we applied to Darters for
> suspend/hibernate support was about a month ago. Could you check and
> make sure you have the current version of the driver installed:
>
> System > Administration > System 76 Driver
> Click the "About" Button and see if it says: Version 2.0.5
>
> Then run it, just to be sure:
> Click the "Install Tab" and then "Install Drivers" tab and then click
> "Install".
> Then re-test.
>
> If you do not have the 2.0.5 driver, let me know. That could be the
> problem.
>
> Best,
> Tom
>
> ----- Original Message -----
> From: "digitalbenji" <email address hidden>
> To: <email address hidden>
> Sent: Thursday, July 19, 2007 9:22:12 AM (GMT-0700) America/Denver
> Subject: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not
> Always Working
>
> I've had limited success with resume from suspend networking working,
> but 0 success for hibernate? Any ideas? Are other people having this
> problem? Is it possible I got bad hardware?
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a member of System76
> Bugs, which is the bug contact for System76.
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Darter Suspend/Hibernate Resume Networking Not Always Working
https://bugs.launchpad.net/bugs/122298
You received this bug notification because you are a member of System76
Bugs, which is the bug contact for System76.

[digitalbenji (go-digitalbenji)]

I think you mean http://planet76.com/repositories/system76-driver-2.0.5.deb

Just did this. Thanks.

[Thomas Aaron (tom-system76)]

This fix came down previously in the System 76 driver (version 2.0.5).

[digitalbenji (go-digitalbenji)]

The fix for the DVD lockups already came down, or something else? I just
had a DVD lockup, the first one I in a few weeks, and it came right after
installing the 2.0.5 driver?

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> This fix came down previously in the System 76 driver (version 2.0.5).
>
>
> ** Changed in: system76 (upstream)
> Status: New => Invalid
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Thomas Aaron (tom-system76)]

Make sure you do not have a CD in the drive.
I meant the fix for the hibernate came down in 2.0.5.
The fix for freezing came down prior to that.

----- Original Message -----
From: "digitalbenji" <email address hidden>
To: <email address hidden>
Sent: Friday, July 20, 2007 12:55:28 PM (GMT-0700) America/Denver
Subject: Re: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not Always Working

The fix for the DVD lockups already came down, or something else? I just
had a DVD lockup, the first one I in a few weeks, and it came right after
installing the 2.0.5 driver?

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> This fix came down previously in the System 76 driver (version 2.0.5).
>
>
> ** Changed in: system76 (upstream)
> Status: New => Invalid
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Darter Suspend/Hibernate Resume Networking Not Always Working
https://bugs.launchpad.net/bugs/122298
You received this bug notification because you are a member of System76
Bugs, which is the bug contact for System76.

[digitalbenji (go-digitalbenji)]

A fix for the freezing already came down? I thought you said one was still
pending, and I might be a guinea pig?

What do you mean don't have a CD in the drive? I need to be able to use the
drive... are we on the same page?

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> Make sure you do not have a CD in the drive.
> I meant the fix for the hibernate came down in 2.0.5.
> The fix for freezing came down prior to that.
>
>
> ----- Original Message -----
> From: "digitalbenji" <email address hidden>
> To: <email address hidden>
> Sent: Friday, July 20, 2007 12:55:28 PM (GMT-0700) America/Denver
> Subject: Re: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking
> Not Always Working
>
> The fix for the DVD lockups already came down, or something else? I just
> had a DVD lockup, the first one I in a few weeks, and it came right after
> installing the 2.0.5 driver?
>
> On 7/20/07, Thomas Aaron <email address hidden> wrote:
> >
> > This fix came down previously in the System 76 driver (version 2.0.5).
> >
> >
> > ** Changed in: system76 (upstream)
> > Status: New => Invalid
> >
> > --
> > Darter Suspend/Hibernate Resume Networking Not Always Working
> > https://bugs.launchpad.net/bugs/122298
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a member of System76
> Bugs, which is the bug contact for System76.
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[digitalbenji (go-digitalbenji)]

Ok, since installing the 2.0.5 driver, I've had 2 lockups from hald related
to the optical drive. The fix could not have been submitted, you must have
been talking about something else, right?

On 7/20/07, Digital Benji <email address hidden> wrote:
>
> A fix for the freezing already came down? I thought you said one was
> still pending, and I might be a guinea pig?
>
> What do you mean don't have a CD in the drive? I need to be able to use
> the drive... are we on the same page?
>
> On 7/20/07, Thomas Aaron <email address hidden> wrote:
> >
> > Make sure you do not have a CD in the drive.
> > I meant the fix for the hibernate came down in 2.0.5.
> > The fix for freezing came down prior to that.
> >
> >
> > ----- Original Message -----
> > From: "digitalbenji" < <email address hidden>>
> > To: <email address hidden>
> > Sent: Friday, July 20, 2007 12:55:28 PM (GMT-0700) America/Denver
> > Subject: Re: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking
> > Not Always Working
> >
> > The fix for the DVD lockups already came down, or something else? I
> > just
> > had a DVD lockup, the first one I in a few weeks, and it came right
> > after
> > installing the 2.0.5 driver?
> >
> > On 7/20/07, Thomas Aaron < <email address hidden>> wrote:
> > >
> > > This fix came down previously in the System 76 driver (version 2.0.5).
> > >
> > >
> > > ** Changed in: system76 (upstream)
> > > Status: New => Invalid
> > >
> > > --
> > > Darter Suspend/Hibernate Resume Networking Not Always Working
> > > https://bugs.launchpad.net/bugs/122298
> > > You received this bug notification because you are a direct subscriber
> >
> > > of the bug.
> > >
> >
> > --
> > Darter Suspend/Hibernate Resume Networking Not Always Working
> > https://bugs.launchpad.net/bugs/122298
> > You received this bug notification because you are a member of System76
> > Bugs, which is the bug contact for System76.
> >
> > --
> > Darter Suspend/Hibernate Resume Networking Not Always Working
> > https://bugs.launchpad.net/bugs/122298
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
>

[Thomas Aaron (tom-system76)]

Hi, Ben.

The Darter had a problem with freezing.
The first work-around was putting a CD in the drive. This stopped the freezing,but it
obviously wasn't a good permanent solution because as soon as the CD was removed from the drive,
the freezing restarted.
We discovered a permanent cure and sent it down in the System 76 driver.
Later, we discovered that the cure had a nasty side-effect. The drive would only freeze if someone
left a disk IN the drive when they were not actually using it.
We've also found the cure for this, which we are presently developing via a firmware update.

Let's take this one up via email, as it is way off the topic of this particular bug report.

Best,
Tom

----- Original Message -----
From: "digitalbenji" <email address hidden>
To: <email address hidden>
Sent: Friday, July 20, 2007 1:26:30 PM (GMT-0700) America/Denver
Subject: Re: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking Not Always Working

A fix for the freezing already came down? I thought you said one was still
pending, and I might be a guinea pig?

What do you mean don't have a CD in the drive? I need to be able to use the
drive... are we on the same page?

On 7/20/07, Thomas Aaron <email address hidden> wrote:
>
> Make sure you do not have a CD in the drive.
> I meant the fix for the hibernate came down in 2.0.5.
> The fix for freezing came down prior to that.
>
>
> ----- Original Message -----
> From: "digitalbenji" <email address hidden>
> To: <email address hidden>
> Sent: Friday, July 20, 2007 12:55:28 PM (GMT-0700) America/Denver
> Subject: Re: [Bug 122298] Re: Darter Suspend/Hibernate Resume Networking
> Not Always Working
>
> The fix for the DVD lockups already came down, or something else? I just
> had a DVD lockup, the first one I in a few weeks, and it came right after
> installing the 2.0.5 driver?
>
> On 7/20/07, Thomas Aaron <email address hidden> wrote:
> >
> > This fix came down previously in the System 76 driver (version 2.0.5).
> >
> >
> > ** Changed in: system76 (upstream)
> > Status: New => Invalid
> >
> > --
> > Darter Suspend/Hibernate Resume Networking Not Always Working
> > https://bugs.launchpad.net/bugs/122298
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a member of System76
> Bugs, which is the bug contact for System76.
>
> --
> Darter Suspend/Hibernate Resume Networking Not Always Working
> https://bugs.launchpad.net/bugs/122298
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Darter Suspend/Hibernate Resume Networking Not Always Working
https://bugs.launchpad.net/bugs/122298
You received this bug notification because you are a member of System76
Bugs, which is the bug contact for System76.