Option 'finishings' has value '3' and cannot be edited

Bug #1780310 reported by Timur Tabi
This bug affects 9 people
Affects Status Importance Assigned to Milestone
System Config Printer
system-config-printer (Ubuntu)

Bug Description

Whenever I open the print queue for my local printer, I get a dialog box with the message:

Option 'finishings' has value '3' and cannot be edited

I can dismiss the dialog box and everything seems to work normally, but it is annoying. However, it's possible that some obscure printer feature does not work for me.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: system-config-printer 1.5.11-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-24.26-generic 4.15.18
Uname: Linux 4.15.0-24-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 5 12:30:50 2018
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2018-07-03 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InterpreterPath: /usr/bin/python3.6
Lpstat: device for Ricoh-Aficio-MP-C3500: lpd://hqnvprint02.nvidia.com/secureprint
MachineType: ASUS X299-A
PackageArchitecture: all
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Ricoh-Aficio-MP-C3500.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Ricoh-Aficio-MP-C3500.ppd: Permission denied
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-24-generic root=UUID=d418cc23-14fc-41cf-b75f-29644c2a16be ro quiet splash vt.handoff=1
Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-3
PythonDetails: N/A
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X299-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/07/2018:svnASUS:pnX299-A:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX299-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: X299-A
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
Timur Tabi (timur-tabi) wrote :
Revision history for this message
Timur Tabi (timur-tabi) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in system-config-printer (Ubuntu):
status: New → Confirmed
Revision history for this message
Theodore Vasiloudis (theodoros-vasiloudis) wrote :

Can confirm this for 18.04 with a network Ricoh NRG MP C5503 PS printer.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :
Changed in system-config-printer:
status: Unknown → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package system-config-printer - 1.5.11-2ubuntu2

system-config-printer (1.5.11-2ubuntu2) disco; urgency=low

  * 40_temporary-fix-for-error-pop-up-window-for-ipp-2.x-attributes.patch:
    Temporary fix for error pop-up window for IPP2.0+ attributes backported
    from upstream (Upstream issue #122, LP: #1780310, LP: #1766107).

 -- Till Kamppeter <email address hidden> Mon, 7 Jan 2019 20:01:12 +0100

Changed in system-config-printer (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Dan Kortschak (dan-kortschak) wrote :

Still affecting 18.04. Also note that upstream does not have an issue tracker anymore, losing the linked issue above.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Upstream has moved system-config-printer to the GitHub of OpenPrinting. You find it now here:


There you find also all the opened and closed issues and pull requests with the same numbers.

The upstream issue corresponding to this bug report you find here now:


Revision history for this message
Nicolas Damgaard Larsen (ndl101) wrote :

Confirming issue. Using the Ricoh Aficio MP C3502 PS driver.

Revision history for this message
Nicolas Damgaard Larsen (ndl101) wrote :

According to https://github.com/OpenPrinting/system-config-printer/issues/122 it should be temporarily fixed in 1.5.12 which is included in 20.04. Will this be be released into 18.04?

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