change wording of the lost-password process
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu support points map |
Fix Released
|
High
|
Pierre Buyle |
Bug Description
The 'recover' password process works in two steps, but the wording/layout of the form can be enhanced to make that clear.
Now there is some explanation on top, and ONE form below.
I would suggest to keep the one form (technically), but present it as two forms by duplicating the submit-button and intermix the wording.
Something like this:
Lost password
-----
For security reasons we cannot recover your password, but we can reset it to some random sequence.
To verify your identity via e-mail, this process is split up in two steps.
1. Enter your email address. The change password process will be started and a confirmation code will be sent.
EMAIL ADDRESS: [______
Then after submit one gets:
Lost password
-----
For security reasons we cannot recover your password, but we can reset it to some random sequence.
To verify your identity via e-mail, this process is split up in two steps.
1. Enter your email address. The change password process will be started and a confirmation code will be sent.
(confirmation email sent to <email address hidden>, please check your mailbox)
2. Enter your email address again together with the code you received by email below.
EMAIL ADDRESS: [ <email address hidden> ]
CONFIRMATION CODE: [_________________] [[RESET MY PASSWORD]]
And finally:
Lost password
-----
For security reasons we cannot recover your password, but we can reset it to some random sequence.
To verify your identity via e-mail, this process is split up in two steps.
1. Enter your email address. The change password process will be started and a confirmation code will be sent.
2. Enter your email address again together with the code you received by email below.
(new password sent, please check your mailbox, and _change_ it into you _can_ remember at your earliest convenience )
Changed in support.points.map: | |
importance: | Undecided → High |
status: | Unconfirmed → Confirmed |
Changed in support.points.map: | |
assignee: | nobody → mongolito404 |
status: | Confirmed → Fix Committed |
Changed in support.points.map: | |
status: | Fix Committed → Fix Released |