request to /storage/v2/guided crashed with Exception

[Marc Richarme]

Hi,

I don't know what's happening : first time I am trying to install Ubuntu beside Windows 10.

Can you help me ?

Best regards,

Marc Richarme

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.498
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
Date: Thu Jun 6 06:15:57 2024
DesktopInstallerRev: 171
ExecutablePath: /snap/ubuntu-desktop-bootstrap/171/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10
LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: System manufacturer System Product Name
ProcAttrCurrent: snap.hostname-desktop-bootstrap.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-bootstrap/171/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-bootstrap/171/etc/subiquity/postinst.d
ProcEnviron:
 LANG=C.UTF-8
 LD_LIBRARY_PATH=<set>
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
SnapChannel:

SnapRevision: 171
SnapUpdated: False
SnapVersion: 0+git.2d119e1b3
SourcePackage: subiquity
Title: request to /storage/v2/guided crashed with Exception
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/02/2012
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1015
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1015:bd05/02/2012:br4.6:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-V:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[saemy (saemy26)]

did you solved this error ? because this is also happening to me and i dont know how to solve it .

[Marc Richarme (marc-richarme)]

Hello,

no, I did not solve the error.

What's special with my PC is that I installed a new SSD to contain
Windows (the old one was too small).

To try something, I disconnected the old SSD, but the bug is still here !

Please let me know if your bug happens to be fixed.

Best regards

Le 11/06/2024 à 17:56, saemy a écrit :
> did you solved this error ? because this is also happening to me and i
> dont know how to solve it .
>

[Marc Richarme (marc-richarme)]

I solved the bug, just :

- disconnecting physically the non-system data disk of Windows 10,
- then installing Ubuntu beside Windows 10 on the SSD system disk of Windows 10,
- then reparing the boot because Windows 10 did not show up any more,
- then reconnecting the non-system data disk of Windows 10

At last, it worked !
Sigh !

[Marc Richarme (marc-richarme)]

Hi !

I solved the bug, just :

- disconnecting physically the non-system data disk of Windows 10,
- then installing Ubuntu beside Windows 10 on the SSD system disk of
Windows 10,
- then reparing the boot because Windows 10 did not show up any more,
- then reconnecting the non-system data disk of Windows 10

At last, it worked !

Sigh !

Best regards

Le 12/06/2024 à 20:51, Marc Richarme a écrit :
> Hello,
>
> no, I did not solve the error.
>
> What's special with my PC is that I installed a new SSD to contain
> Windows (the old one was too small).
>
> To try something, I disconnected the old SSD, but the bug is still here !
>
> Please let me know if your bug happens to be fixed.
>
> Best regards
>
> Le 11/06/2024 à 17:56, saemy a écrit :
>> did you solved this error ? because this is also happening to me and i
>> dont know how to solve it .
>>

[Marc Richarme (marc-richarme)]

Hi !

I solved the bug, just :

- disconnecting physically the non-system data disk of Windows 10,
- then installing Ubuntu beside Windows 10 on the SSD system disk of
Windows 10,
- then reparing the boot because Windows 10 did not show up any more,
- then reconnecting the non-system data disk of Windows 10

At last, it worked !
Sigh !

Best regards

Le 11/06/2024 à 17:56, saemy a écrit :
> did you solved this error ? because this is also happening to me and i
> dont know how to solve it .
>