subiquity

install failed crashed with CalledProcessError

Bug #2065824 reported by Muhammad Ibrahim on 2024-05-15

258

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	subiquity	New	Undecided	Muhammad Ibrahim

Bug Description

During the installation problem occurs. ISO file corrupt or missing some files

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckMismatches: ./pool/restricted/n/nvidia-graphics-drivers-550/libnvidia-gl-550_550.67-0ubuntu3_amd64.deb
CasperMD5CheckResult: fail
CasperVersion: 1.498
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurtinAptConfig: /var/log/installer/curtin-install/subiquity-curtin-apt.conf
Date: Wed May 15 21:11:51 2024
DesktopInstallerRev: 171
ExecutablePath: /snap/ubuntu-desktop-bootstrap/171/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10
LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Dell Inc. OptiPlex 790
ProcAttrCurrent: snap.hostname-desktop-bootstrap.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-bootstrap/171/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-bootstrap/171/etc/subiquity/postinst.d
ProcEnviron:
LANG=C.UTF-8
LD_LIBRARY_PATH=<set>
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
SnapChannel:

SnapRevision: 171
SnapUpdated: False
SnapVersion: 0+git.2d119e1b3
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2018
dmi.bios.release: 4.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A21
dmi.board.asset.tag: 10225
dmi.board.name: 0D28YY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: 10225
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA21:bd02/12/2018:br4.6:svnDellInc.:pnOptiPlex790:pvr01:rvnDellInc.:rn0D28YY:rvrA00:cvnDellInc.:ct15:cvr:sku:
dmi.product.name: OptiPlex 790
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

Muhammad Ibrahim (mibrahimbugs) wrote on 2024-05-15:

BootstrapLog.txt Edit (42.8 KiB, text/plain; charset="utf-8")
CrashDB.txt Edit (162 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (77.7 KiB, text/plain; charset="utf-8")
CurtinCurthooksConfig.txt Edit (2.1 KiB, text/plain; charset="utf-8")
CurtinExtractConfig.txt Edit (2.1 KiB, text/plain; charset="utf-8")
CurtinInitialConfig.txt Edit (339 bytes, text/plain; charset="utf-8")
CurtinLog.txt Edit (87.8 KiB, text/plain; charset="utf-8")
CurtinPartitioningConfig.txt Edit (968 bytes, text/plain; charset="utf-8")
DesktopInstallerLog.txt Edit (43.4 KiB, text/plain; charset="utf-8")
InstallerJournal.txt Edit (800.6 KiB, text/plain; charset="utf-8")
InstallerServerLog.txt Edit (195.7 KiB, text/plain; charset="utf-8")
InstallerServerLogInfo.txt Edit (19.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (18.2 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (480 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (614 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (16.4 KiB, text/plain; charset="utf-8")
ProbeData.txt Edit (54.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Traceback.txt Edit (2.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (213.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (183.3 KiB, text/plain; charset="utf-8")

Changed in subiquity:
assignee:	nobody → seyovov (seyovov)
information type:	Private → Public Security

Revision history for this message

Olivier Gayot (ogayot) wrote on 2024-05-17:

Hello and thank you for your bug report,

It looks like the verification of the installation media failed.

Could you please retry the installation after re-downloading the ISO and/or
flashing it to a different USB drive?

Thank you,

tags:	added: corrupted-media
Changed in subiquity:
status:	New → Incomplete

Revision history for this message

Muhammad Ibrahim (mibrahimbugs) wrote on 2024-05-19:

I tried it without connecting to the internet and installed it successfully.

Muhammad Ibrahim (mibrahimbugs) on 2024-05-20

Changed in subiquity:
status:	Incomplete → New

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