block probing crashed with RuntimeError

Bug #2065516 reported by Mohit Kumar
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
New
Undecided
Unassigned

Bug Description

i am new here but this is the same way i installed ubuntu on my asus laptop and it worked but on my system with intel i5 4800k processor it is not showing that where to install ubuntu like the page where we have to select how do you want to install ubuntu there is nothing except that line and white screen.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity 171
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.498
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CrashDB: {'impl': 'launchpad', 'project': 'subiquity'}
Date: Sun May 12 06:48:30 2024
DesktopInstallerRev: 171
ExecutablePath: /snap/ubuntu-desktop-bootstrap/171/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10
LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: INTEL H81
ProcAttrCurrent: snap.ubuntu-desktop-bootstrap.subiquity-server (complain)
ProcCmdline: /snap/ubuntu-desktop-bootstrap/171/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/ubuntu-desktop-bootstrap/171/etc/subiquity/postinst.d
ProcCwd: /snap/ubuntu-desktop-bootstrap/171/bin/subiquity
ProcEnviron:
 LANG=C.UTF-8
 LD_LIBRARY_PATH=<set>
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
SnapChannel:

SnapRevision: 171
SnapUpdated: False
SnapVersion: 0+git.2d119e1b3
SourcePackage: subiquity
Title: block probing crashed with RuntimeError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/07/2021
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81
dmi.board.vendor: INTEL
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/07/2021:br4.6:svnINTEL:pnH81:pvrTobefilledbyO.E.M.:rvnINTEL:rnH81:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: H81
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: INTEL

Revision history for this message
Mohit Kumar (mustermoksh07) wrote :
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