Ubuntu 24.04 LTS Installation Fails on Dell XPS 15
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
subiquity |
New
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 24.04 LTS fails to install on Dell XPS 15 due to a subiquity bug. The installation fails consistently on my machine and never succeeds. The platform is Intel Alderlake and I previously had a Windows 11 and Ubuntu 22.04 LTS dual boot, if that matters.
Traceback (most recent call last):
File "/snap/
result = await implementation(
File "/snap/
return await self.get_
File "/snap/
disks=
File "/snap/
disks=
File "/snap/
return dispatch(
File "/snap/
can_
File "/snap/
return dispatch(
File "/snap/
plan = get_boot_
File "/snap/
return get_boot_
File "/snap/
part_align = device.
File "/snap/
return self._m.
KeyError: 'unsupported'
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSign
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelMo
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
BootstrapLog: Error: [Errno 40] Too many levels of symbolic links: '/var/log/
CasperMD5CheckR
CasperVersion: 1.498
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/
Date: Wed May 8 10:05:16 2024
DesktopInstalle
ExecutablePath: /snap/ubuntu-
InterpreterPath: /snap/ubuntu-
LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Dell Inc. XPS 15 9520
ProcAttrCurrent: snap.hostname-
ProcCmdline: /snap/hostname-
ProcEnviron:
LANG=C.UTF-8
LD_LIBRARY_
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=
Python3Details: /usr/bin/
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
SnapChannel:
SnapRevision: 171
SnapUpdated: False
SnapVersion: 0+git.2d119e1b3
SourcePackage: subiquity
Title: request to /storage/
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2023
dmi.bios.release: 1.16
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.16.0
dmi.board.name: 0MWGD4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 9520
dmi.product.sku: 0B19
dmi.sys.vendor: Dell Inc.
Seeing this on Dell OptiPlex 7070