ubuntu 24.04 crushes on install screen.

[Tomasz]

dell insipron 7559, instalation of ubuntu 24.04 crushed. there is no logs

[Sebastien Bacher (seb128)]

Thank you for your bug report. What do you mean 'there is no logs'? Could you check the content of /var/log/installer and share it here?

[Tomasz (kreans)]

I'm attaching the logs

[Sebastien Bacher (seb128)]

The issue seems to be

2024-04-26 14:48:56,605 DEBUG probert.utils:85 Command `/snap/ubuntu-desktop-bootstrap/171/sbin/ntfsresize --no-action --force --no-progress-bar --info /dev/sdb2` exited with result: 1
2024-04-26 14:48:56,605 DEBUG probert.utils:48 stdout: ------------------------------------------
2024-04-26 14:48:56,605 DEBUG probert.utils:50 ntfsresize v2021.8.22 (libntfs-3g)
2024-04-26 14:48:56,606 DEBUG probert.utils:50 $MFTMirr does not match $MFT (record 3).
2024-04-26 14:48:56,606 DEBUG probert.utils:50 ERROR(5): Opening '/dev/sdb2' as NTFS failed: Input/output error
2024-04-26 14:48:56,606 DEBUG probert.utils:50 NTFS is inconsistent. Run chkdsk /f on Windows then reboot it TWICE!
2024-04-26 14:48:56,606 DEBUG probert.utils:50 The usage of the /f parameter is very IMPORTANT! No modification was
2024-04-26 14:48:56,606 DEBUG probert.utils:50 and will be made to NTFS by this software until it gets repaired.

So it seems to try to resize a ntfs partition and fail at it.

Could you give the details on the partioning choices you made? Could you try checking the partition under windows maybe?

[Tomasz (kreans)]

I've not used windows for 4 years. I dont have possibility to start it.

But the problem was solved I had to reject my HDD disk and (this step was nesseery) turn off WiFi. Then installation passed.

To be honest I dont know if rejecting HDD was needed. Turning off WiFi was thing that fixed that issue.

Thanks

[Sebastien Bacher (seb128)]

weird, did you have an error trying to connect to a wifi AP before?