Crash when clicking on "back" and "next" during install: request to /storage/v2/guided crashed with AttributeError

Bug #2057673 reported by Béné
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
subiquity
New
Undecided
Unassigned

Bug Description

Today's noble daily, install in German, ZFS (no encryption), on physical hardware (MacbookPro mid2012).

When the partitioning overview came up just before kicking off the install, I clicked on "back" several times to check whether I had actually selected ZFS. I then clicked "next" again, got until the timezone selection screen and this error popped up. The installer is stuck - shows the turning orange circle on the next button, nothing further happens.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4
Uname: Linux 6.8.0-11-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.494
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
Date: Tue Mar 12 14:18:37 2024
ExecutablePath: /snap/ubuntu-desktop-bootstrap/29/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-bootstrap/29/usr/bin/python3.10
LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240311)
MachineType: Apple Inc. MacBookPro9,2
ProcAttrCurrent: snap.hostname-desktop-bootstrap.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-bootstrap/29/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-bootstrap/29/etc/subiquity/postinst.d
ProcEnviron:
 LANG=C.UTF-8
 LD_LIBRARY_PATH=<set>
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
Python3Details: /usr/bin/python3.12, Python 3.12.2, python3-minimal, 3.12.1-0ubuntu2
PythonDetails: N/A
SnapChannel:

SnapRevision: 29
SnapUpdated: False
SnapVersion: 0+git.ea537ca1
SourcePackage: subiquity
Title: request to /storage/v2/guided crashed with AttributeError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2022
dmi.bios.release: 0.1
dmi.bios.vendor: Apple Inc.
dmi.bios.version: 429.0.0.0.0
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-6F01561E16C75D06
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro9,2
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-6F01561E16C75D06
dmi.modalias: dmi:bvnAppleInc.:bvr429.0.0.0.0:bd03/18/2022:br0.1:svnAppleInc.:pnMacBookPro9,2:pvr1.0:rvnAppleInc.:rnMac-6F01561E16C75D06:rvrMacBookPro9,2:cvnAppleInc.:ct10:cvrMac-6F01561E16C75D06:skuSystemSKU#:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro9,2
dmi.product.sku: System SKU#
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Béné (bene-d) wrote :
Béné (bene-d)
information type: Private → Public
Revision history for this message
Béné (bene-d) wrote :

I can still reproduce this with today's daily (240313). When the partitioning overview shows up, I click "back" until I hit the screen where you select ZFS/etc, then I go forward again, clicking "next". The action stops on the timezone selection screen.

I DO NOT get the error anymore, but I'm still stuck on that screen with a little orange circle turning inside the "Next" button.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2057673

tags: added: iso-testing
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