Xubuntu try install white window with preparing Xubuntu

[corrado venturini]

Try install Xubuntu from ISO dated 23Feb. Click on icon Install Xubuntu, launcher is untrusted, so I autorized it, started install after long time with an empty white window now i see a running icon and a message Preparing Xubuntu.

xubuntu@xubuntu:~$ ubuntu-bug ubuntu-desktop-provision
dpkg-query: no packages found matching ubuntu-desktop-provision
xubuntu@xubuntu:~$ ubuntu-bug subiquity
dpkg-query: no packages found matching subiquity
xubuntu@xubuntu:~$

... but bug has been open

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3
Uname: Linux 6.6.0-14-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.493
CurrentDesktop: XFCE
Date: Fri Feb 23 11:43:49 2024
LiveMediaBuild: Xubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240223.1)
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: subiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[corrado venturini (corradoventu)]

Same after refresh
xubuntu@xubuntu:~$ sudo snap refresh ubuntu-desktop-bootstrap --candidate
ubuntu-desktop-bootstrap (candidate) 0+git.b31fab62 from Sebastien Bacher (seb128) refreshed

[ajgreeny (ajg-charlbury)]

Same problem for me so at the moment it is impossible to install Xubuntu.

[corrado venturini (corradoventu)]

Attaching terminal output

[corrado venturini (corradoventu)]

Still same problem with ISO dated Feb26

[Richard Pratt (rattyp)]

Same problem for me with daily build dated Feb 26.
5 minute wait on white screen before "Preparing Ubuntu..." screen which has to be terminated (hung install).
Unhandled Exception thrown - see attached ubuntu_bootstrap.log from /var/log/installer

[ajgreeny (ajg-charlbury)]

And still so in the iso dated Xubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240227)

[Derk Willem te Bokkel (dtebokkel)]

still won't progress past white/gray screen for ubuntu_bootstrap
Version noble xubuntu installer iso 20240229.1

[Chris Peterson (cpete)]

There some other logs in /var/log/installer that could help narrow this down further if you could provide the contents of that directory please. These files potentially contain sensitive information, so I'm marking this bug as private for now.

[corrado venturini (corradoventu)]

Still with ISO dated Mar 5

[corrado venturini (corradoventu)]

Today install SUCCESSFUL with ISO dated Mar6

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2054806

[Richard Pratt (rattyp)]

Retested install with Xubuntu Noble Daily Build 15th March on Dell Wyse 3040 - SUCCESS symptoms no longer present but ran into new (unrelated) install Bug #2058076 which prevented further testing.

[corrado venturini (corradoventu)]

No problem with ISO dated 20240409