install failed crashed with CalledProcessError

[Mike Ferreira]

Daily Build 20231122.

From the USERDATA panel... Filling out user details.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.487
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Wed Nov 22 17:46:50 2023
DesktopInstallerRev: 1276
ExecutablePath: /snap/ubuntu-desktop-installer/1276/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/1276/usr/bin/python3.10
LiveMediaBuild: Ubuntu 24.04 "Noble Numbat" - Daily amd64 (20231122)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0627:0001 Adomax Technology Co., Ltd QEMU USB Tablet
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/15p, 5000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/15p, 480M
     |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 480M
MachineType: QEMU Standard PC (Q35 + ICH9, 2009)
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/1276/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/1276/etc/subiquity/postinst.d
ProcEnviron:
 LANG=C.UTF-8
 LD_LIBRARY_PATH=<set>
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
SnapChannel:

SnapRevision: 1276
SnapUpdated: False
SnapVersion: 0+git.bae891ad
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UdiLog: Error: [Errno 40] Too many levels of symbolic links: '/var/log/installer/ubuntu_desktop_installer.log'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2015
dmi.bios.release: 0.0
dmi.bios.vendor: EFI Development Kit II / OVMF
dmi.bios.version: 0.0.0
dmi.chassis.type: 1
dmi.chassis.vendor: QEMU
dmi.chassis.version: pc-q35-6.2
dmi.modalias: dmi:bvnEFIDevelopmentKitII/OVMF:bvr0.0.0:bd02/06/2015:br0.0:svnQEMU:pnStandardPC(Q35+ICH9,2009):pvrpc-q35-6.2:cvnQEMU:ct1:cvrpc-q35-6.2:sku:
dmi.product.name: Standard PC (Q35 + ICH9, 2009)
dmi.product.version: pc-q35-6.2
dmi.sys.vendor: QEMU

[Mike Ferreira (mafoelffen)]

There are previous bug reports with this error title, such as this: https://bugs.launchpad.net/subiquity/+bug/1951349, but I this this is the first specific with Noble?

[Olivier Gayot (ogayot)]

Hello Mike,

The title of the bug report is very generic. It just indicates that a command failed during the installation. The details in InstallerServerLog.txt and CurtinLog.txt are indicate what actually happened.

Now, for this specific issue you had, it is the same as bug 2044239, which I believe was specific to the 20231122 builds and should be addressed with today's daily.

Thanks,
Olivier