curthooks: EFI variables are not supported on this system (EFI v1.1 by Apple)

Bug #2040127 reported by Lance Sedgwick
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
New
Undecided
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Bug Description

Install initializes normally. It can extract the image to start install and begins installing. After about 5 minutes it shows installation failed. In the error log it shows this text:

/snap/ubuntu-desktop-installer/1267/bin/subiquity/subiquity/cmd/server.py

subiquity 1267

bug

install failed crashed with CalledProcessError

I made sure that my image disk is correct. The files seems fine. I am attempting to install on a 2009 iMac10.1. It shows that it is compatible. I already upgraded the RAM to specifications. I have tried both basic install as well as advanced install along with variations of literally every option available and still get this exact same error. There is nothing online that I can find that will fix this issue. I have been working on this all day.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Mon Oct 23 03:57:18 2023
DesktopInstallerRev: 1267
ExecutablePath: /snap/ubuntu-desktop-installer/1267/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/1267/usr/bin/python3.10
LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: Apple Inc. iMac10,1
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/1267/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/1267/etc/subiquity/postinst.d
ProcEnviron:
 LANG=C.UTF-8
 LD_LIBRARY_PATH=<set>
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
SnapChannel:

SnapRevision: 1267
SnapUpdated: False
SnapVersion: 0+git.0ea1f031
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UdiLog: Error: [Errno 40] Too many levels of symbolic links: '/var/log/installer/ubuntu_desktop_installer.log'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/03/09
dmi.bios.release: 0.1
dmi.bios.vendor: Apple Inc.
dmi.bios.version: IM101.88Z.00CC.B00.0909031926
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F2268CC8
dmi.board.vendor: Apple Inc.
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 13
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F2268CC8
dmi.modalias: dmi:bvnAppleInc.:bvrIM101.88Z.00CC.B00.0909031926:bd09/03/09:br0.1:svnAppleInc.:pniMac10,1:pvr1.0:rvnAppleInc.:rnMac-F2268CC8:rvr:cvnAppleInc.:ct13:cvrMac-F2268CC8:skuSystemSKU#:
dmi.product.family: Mac
dmi.product.name: iMac10,1
dmi.product.sku: System SKU#
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Lance Sedgwick (sedgwick24) wrote :
information type: Private → Public
Olivier Gayot (ogayot)
summary: - install failed crashed with CalledProcessError
+ curthooks: EFI variables are not supported on this system (EFI v1.1 by
+ Apple)
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