subiquity

install failed crashed with CalledProcessError

Bug #1982678 reported by corrado venturini on 2022-07-24

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	subiquity	Invalid	Undecided	Unassigned

Bug Description

Trying install from ISO dated Jul 23 with Subiquity 560

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.22.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.472+canary2
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Sun Jul 24 06:59:58 2022
ExecutablePath: /snap/ubuntu-desktop-installer/560/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/560/usr/bin/python3.8
LiveMediaBuild: Ubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220723)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/560/usr/bin/python3.8 -m subiquity.cmd.server --use-os-prober --storage-version=2 --autoinstall=
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs maybe-ubiquity --- quiet splash
Python3Details: /usr/bin/python3.10, Python 3.10.5, python3-minimal, 3.10.4-0ubuntu2
PythonDetails: N/A
SnapChannel:

SnapRevision: 560
SnapUpdated: False
SnapVersion: 0+git.74cbf061
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2017
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.10
dmi.board.name: H110M-G/M.2
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd05/11/2017:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH110M-G/M.2:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Tags:

Revision history for this message

corrado venturini (corradoventu) wrote on 2022-07-24:

CrashDB.txt Edit (162 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (92.3 KiB, text/plain; charset="utf-8")
CurtinConfig.txt Edit (5.0 KiB, text/plain; charset="utf-8")
CurtinErrors.gz Edit (17.6 KiB, application/x-gzip)
CurtinLog.txt Edit (73.3 KiB, text/plain; charset="utf-8")
InstallerServerLog.txt Edit (217.6 KiB, text/plain; charset="utf-8")
InstallerServerLogInfo.txt Edit (18.4 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (28.8 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (854 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (68.6 KiB, text/plain; charset="utf-8")
ProbeData.txt Edit (140.3 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.1 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Traceback.txt Edit (2.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (292.7 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (801.2 KiB, text/plain; charset="utf-8")

information type:

Private → Public

Revision history for this message

Ubuntu QA Website (ubuntuqa) wrote on 2022-07-24:

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1982678

tags:

added: iso-testing

Revision history for this message

corrado venturini (corradoventu) wrote on 2022-07-27:

Screenshot from 2022-07-25 16-24-30.png Edit (100.9 KiB, image/png)

Screen 'Installation type' says: This computer has Ubuntu 22.04 LTS and Ubuntu Kinetic Kudu on it. What would you like to do?'
On this computer I have 2 partitions with Ubuntu 22.04 and 2 partitions with Kinetic but I may have many and you can't list all so I think is better 'This computer has multiple operating systems...' like in old Ubiquity.

I selected: 'Something else'
Following screen 'Allocate disk space' list partitions on my disks but does not display OS in
each partition like was on old Ubiquity. see attached screenshot.

I selected sdb2 for install, sdb2 is already formatted ext4 but contains old data. installer creates some new data in sdb2 but DOES NOT REFORMAT the partition.
In the screen 'Allocate disk space - Edit partition' can not select 'Format the partition'

continuing the install crashes once with bug 1982664, on a second try with bug 1982678

Revision history for this message

J-P Nurmi (jpnurmi) wrote on 2022-08-09:

> Screen 'Installation type' says: This computer has Ubuntu 22.04 LTS and Ubuntu Kinetic Kudu on it. What would you like to do?'
> On this computer I have 2 partitions with Ubuntu 22.04 and 2 partitions with Kinetic but I may have many and you can't list all so I think is better 'This computer has multiple operating systems...'
> like in old Ubiquity.

probert may not have detected all existing OSes because currently, the message is simply selected based on the number of existing operating systems that were detected. The message in the GUI should be improved to take into account that one may have the same OS installed multiple times:

https://github.com/canonical/ubuntu-desktop-installer/issues/1046

> I selected: 'Something else'
> Following screen 'Allocate disk space' list partitions on my disks but does not display OS in each partition like was on old Ubiquity. see attached screenshot.

Thanks for bringing this up. We have that info available now so it's easy to fix in the GUI: https://github.com/canonical/ubuntu-desktop-installer/pull/1044