Installer crashed with error - system program problem .. error - please restart

Bug #1953605 reported by Leó Kolbeinsson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
New
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Bug Description

Testing Ubuntu Jammy canary ISO 08-12-2021 on the QA test site

Dell Latitude 7280 box -

Received the error - "system program problem detected" "Something went wrong. Please restart the machine.- no further details

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465+canary3.3
CrashDB:
 {
        "impl": "launchpad",
        "project": "subiquity",
        "bug_pattern_url": "http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml"
     }
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 8 10:41:01 2021
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211208)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: subiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Leó Kolbeinsson (leok) wrote :
summary: - Installer crashed witn error - a sytem error - please restart
+ Installer crashed with error - a sytem error - please restart
Revision history for this message
Leó Kolbeinsson (leok) wrote : Re: Installer crashed with error - a sytem error - please restart

Attached is the crash log from the install failure in comment # 1

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1953605

tags: added: iso-testing
Revision history for this message
Leó Kolbeinsson (leok) wrote :

Screenshot attached

description: updated
summary: - Installer crashed with error - a sytem error - please restart
+ Installer crashed with error - sytem program problem .. error - please
+ restart
Revision history for this message
Leó Kolbeinsson (leok) wrote :

Ran 3 more tests today see http://iso.qa.ubuntu.com/qatracker/milestones/429/builds/240904/testcases/1744/results/

Of interest is that the 2 failures were on boxes with WiFi connections and the successful tests were on boxes with ethernet connections to the Internet.

Leó Kolbeinsson (leok)
summary: - Installer crashed with error - sytem program problem .. error - please
+ Installer crashed with error - system program problem .. error - please
restart
Leó Kolbeinsson (leok)
tags: added: kinetic
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