ubuntu-desktop-installer - no keyboard layout choices

Bug #1953412 reported by Chris Guiver
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
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Undecided
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Bug Description

ubuntu jammy desktop (canary) install on
- sony vaio svp112a1cw (i5-9400u, 4gb, intel haswell-ULT)

this issue has been reported before (& [reported on community hub](https://discourse.ubuntu.com/t/new-desktop-installer-preview-build/24765/16)) but I need lp.bug report to tag it on iso.qa.ubuntu.com (I didn't see duplicate; will mark this duplicate if my scan wasn't complete)

see picture of my choices (none offered)

** expected

keyboard layout chosen will match the default (US) or I can easily pick on that matches

** actual

I have to pick a keyboard layout but none are offered. I cannot advance (continue is grey) but am stuck picking from no options.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465+canary3.3
CrashDB:
 {
        "impl": "launchpad",
        "project": "subiquity",
        "bug_pattern_url": "http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml"
     }
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 7 00:57:18 2021
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211206)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: subiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chris Guiver (guiverc) wrote :
description: updated
Revision history for this message
Chris Guiver (guiverc) wrote :

I used GOBACK to return to language and entered the dialog again, and it was still blank (devoid of choices)

This was repeat again (GOBACK & CONTINUE) again with no choices.

I used GOBACK to return to languages & this time picked other than the default ENGLISH (which was implied-accepted via CONTINUE and not chosen via mouse/keyboard) then switched language back to ENGLISH and finally I got choices in keyboard layout.

ie. I needed to return to prior screen, select a different language choice (not pressing ENTER/continue), then return to english to make choices appear in keyboard layouts.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1953412

tags: added: iso-testing
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