All 0.13 versions cause screen to blank to black

[Dave Daniels]

Dell Studio 1558
Microsoft Windows 7 Home Premium - Version 6.1.7601 Service Pack 1 Build 7601
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processor(s)
ATI Mobility Radeon HD 5470 - Driver Version 8.680.0.0 (Last released by Dell - later ATI drivers cause BSOD)

Running Stellarium lasts up to a couple of minutes before it blanks to a black screen and have to Alt+F4 to close.

This has been the case with each Win 64 bit version released.

Dropped back to 0.12.4 Win 64 bit ... everything fine again.

[Alexander Wolf (alexwolf)]

You really need drivers for this graphics card. Are you tried check updates for drivers at amd.com?

[Dave Daniels (paraglider)]

Thanks for your response.

As I mentioned ... I have the most recent GPU drivers available ... that work. They have to be Dell specific ... for some annoying reason. The open drivers do not work on the Dell Studio 1558.

[Alexander Wolf (alexwolf)]

So, you can try 0.12.6 (32-bit only, sorry).

Just for collection (and this is can be helpful for us) - can you attach log from version 0.13.3 (good question: are you tried OpenGL and ANGLE versions?) and 0.12.4?

[Dave Daniels (paraglider)]

Hi

0.12.4 (64 bit) is the one I've had to go back to ... and it works just fine.

I'll also try 0.12.4 (32).

For 0.13.3 (64) ...

Logging ... is this on by default? ... or do I have to turn on somewhere?
Also ... where will the log be located?

OpenGL/Angle? I've only used in default mode. Where do I switch to the other mode?

Many thanks!

[Alexander Wolf (alexwolf)]

Log: Start -> Programs -> Stellarium -> Latest run log

Different versions: you can download both editions here for example - https://launchpad.net/stellarium/+download

[Dave Daniels (paraglider)]

OK. Thanks. I'll get back to you in a couple of days.
The laptop's busy this evening and I'm out all day tomorrow.

[Dave Daniels (paraglider)]

Hi, again.

0.13.3 OpenGL caused the usual problem, and the log.txt is attached.

0.13.3 ANGLE just crashed immediately on launch ... and the details we as follows:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: stellarium.exe
  Application Version: 0.0.0.0
  Application Timestamp: 553bbdc4
  Fault Module Name: Qt5Gui.dll
  Fault Module Version: 5.3.2.0
  Fault Module Timestamp: 54118980
  Exception Code: c0000005
  Exception Offset: 000000000004d426
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 2057
  Additional Information 1: eee0
  Additional Information 2: eee04fe9e5d3a4449a5934da6f44eb67
  Additional Information 3: 1c4c
  Additional Information 4: 1c4c2afed13826b6c06537250ae241e7

Thanks.

[Alexander Wolf (alexwolf)]

Ouch... your drivers doesn't have implementation of many functions for OpenGL.
See this part of log:
QWindowsGLContext::getProcAddress: Unable to resolve 'glSeparableFilter2D'
QWindowsGLContext::getProcAddress: Unable to resolve 'glGetSeparableFilter'
QWindowsGLContext::getProcAddress: Unable to resolve 'glGetConvolutionParameteriv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glGetConvolutionParameterfv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glGetConvolutionFilter'
QWindowsGLContext::getProcAddress: Unable to resolve 'glCopyConvolutionFilter2D'
QWindowsGLContext::getProcAddress: Unable to resolve 'glCopyConvolutionFilter1D'
QWindowsGLContext::getProcAddress: Unable to resolve 'glConvolutionParameteriv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glConvolutionParameteri'
QWindowsGLContext::getProcAddress: Unable to resolve 'glConvolutionParameterfv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glConvolutionParameterf'
QWindowsGLContext::getProcAddress: Unable to resolve 'glConvolutionFilter2D'
QWindowsGLContext::getProcAddress: Unable to resolve 'glConvolutionFilter1D'
QWindowsGLContext::getProcAddress: Unable to resolve 'glCopyColorSubTable'
QWindowsGLContext::getProcAddress: Unable to resolve 'glColorSubTable'
QWindowsGLContext::getProcAddress: Unable to resolve 'glGetColorTableParameteriv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glGetColorTableParameterfv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glGetColorTable'
QWindowsGLContext::getProcAddress: Unable to resolve 'glCopyColorTable'
QWindowsGLContext::getProcAddress: Unable to resolve 'glColorTableParameteriv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glColorTableParameterfv'
QWindowsGLContext::getProcAddress: Unable to resolve 'glColorTable'

It's very bad and apparently I can't help you with this issue.

[Alexander Wolf (alexwolf)]

Comment for ANGLE edition - please try full remove previous version of Stellarium before installing 0.13.3-ANGLE.

[Dave Daniels (paraglider)]

Many thanks for your help.

Uninstalled and cleared all remnants of GL versions of 0.12.4 and 0.13.3 versions and reinstalled 0.13.3-ANGLE afresh.
Seems to be running OK. :)

[gzotti (georg-zotti)]

So it seems to work with ANGLE, we can close this bug. If we ever create driver blacklists to auto-switch to ANGLE, this would be one...

[Alexander Wolf (alexwolf)]

Georg, what about same hardware on OS X or Linux/BSD?

[Dave Daniels (paraglider)]

Alexander.

Just upgraded to Windows 10 ... and a new driver has been installed.

It appears that the driver is compatible with OpenGL Version 4.5.13399

Does that mean that I'd now be able to run the OpenGL version of Stellarium without any problems?

Thanks.

=======================================================
The utility I ran to obtain the OpenGL version returned the following .... along with something about "Pixel format 11" and hundreds of "OpenGL extensions found for the current pixel format"

Video Card Vendor: ATI Technologies Inc.
Renderer: AMD Mobility Radeon HD 5000 Series
OpenGL Version: 4.5.13399 Compatibility Profile Context 15.200.1046.2
GLU Version: 1.2.2.0 Microsoft Corporation
=======================================================

[Alexander Wolf (alexwolf)]

> Does that mean that I'd now be able to run the OpenGL version of Stellarium without any problems?

Yes. But you should remove ANGLE version before.

[Dave Daniels (paraglider)]

Cool - thanks! I'll give it a go.

[Dave Daniels (paraglider)]

yup ... that works and seems to be causing no problems.

Thanks for your help.