Stuck host configuration failure alarm (200.011)

Bug #1918195 reported by Eric MacDonald
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
StarlingX
Fix Released
Low
Eric MacDonald

Bug Description

AIO SX experienced a Configuration Failure that raised 200.011 alarm.
Since system type is AIO SX the failure lead to degrade rather than failure of only controller.
The Configuration Failure lead to a persistent quorum process (mtcClient) failure and self reboot.
Controller-0 came up over reboot with a valid config but mtcAgent did not clear the config alarm

Severity
--------
Minor: Issue requires config failure to occur followed by a system reset that corrects the configuration issue. Unlikely, is only a stuck alarm and there is a work around.

Steps to Reproduce
------------------
Create configuration failure until alarm 200.011 is raised.
reboot host where it recovers with no configuration failure.

Expected Behavior
------------------
no stuck 200.011 alarm

Actual Behavior
----------------
stuck 200.011 alarm

Reproducibility
---------------
100% with above conditions met.

System Configuration
--------------------
AIO SX or more generally a Simplex system

Branch/Pull Time/Commit
-----------------------
March 2021

Last Pass
---------
Test Escape

Timestamp/Logs
--------------
N/A

Test Activity
-------------
[Other]

Workaround
----------
Lock/Unlock controller-0

Revision history for this message
Ghada Khalil (gkhalil) wrote :

low priority - minor issue w/ existing workaround

Changed in starlingx:
importance: Undecided → Low
assignee: nobody → Eric MacDonald (rocksolidmtce)
status: New → Triaged
tags: added: stx.metal
Revision history for this message
Eric MacDonald (rocksolidmtce) wrote :

A fix for this issue has been submitted with the following details

update: Add in-service test to clear stale config failure alarm
review: https://review.opendev.org/c/starlingx/metal/+/783388
commit: https://opendev.org/starlingx/metal/commit/031818e55bc255b59e486ebf6faadf4b784c93fe

Changed in starlingx:
status: Triaged → Fix Released
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix proposed to metal (f/centos8)

Fix proposed to branch: f/centos8
Review: https://review.opendev.org/c/starlingx/metal/+/792250

Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix merged to metal (f/centos8)
Download full text (34.9 KiB)

Reviewed: https://review.opendev.org/c/starlingx/metal/+/792250
Committed: https://opendev.org/starlingx/metal/commit/6c2905e665ceeebfa7717c9cbccc1c277d10966b
Submitter: "Zuul (22348)"
Branch: f/centos8

commit 5942a56ec6f0b265ca6d1c8c800fe84c4a22860f
Author: Eric MacDonald <email address hidden>
Date: Thu May 13 15:57:43 2021 +0000

    Revert "Align partitions created by kickstarters"

    This reverts commit 0e89acc83c616741952a068a3ff07ba91440eff8.

    Reason for revert: Review should have been abandoned rather than merged.

    Change-Id: I95f1e151183f122d93b834ab2a785736e5a8ef12
    Closes-Bug: 1928341

commit c7c341b198e79bb98f443c7c07f671c6387075af
Author: Don Penney <email address hidden>
Date: Fri May 7 08:56:06 2021 -0400

    Add /pxeboot/grubx64.efi symlink for UEFI pxeboot

    UEFI pxeboot with shim.efi looks for the grubx64.efi in the tftpboot
    root directory. This update creates a symlink to the
    /pxeboot/EFI/grubx64.efi file in /pxeboot.

    Change-Id: Iabf8ec89d0af6e6b1a62e20159ecdfa16729444e
    Partial-Bug: 1927730
    Signed-off-by: Don Penney <email address hidden>

commit ce7529964932a9fd1cc10ce18dbe11e89ee02223
Author: Eric MacDonald <email address hidden>
Date: Wed May 5 19:05:55 2021 -0400

    Fix enabling heartbeat of self from the peer controller

    This issue only occurs over an hbsAgent process restart
    where the ready event response does not include the
    heartbeat start of the peer controller.

    This update reverts a small code change that was
    introduced by the following update.

    https://review.opendev.org/c/starlingx/metal/+/788495

    Remove the my_hostname gate introduced at line 1267 of
    mtcCtrlMsg.cpp because it prevents enabling heartbeat
    of self by the peer controller.

    Change-Id: Id72c35f25e2a5231a8a8363a35a81e042f00085e
    Closes-Bug: 1922584
    Signed-off-by: Eric MacDonald <email address hidden>

commit 48978d804d6f22130d0bd8bd17f361441024bc6c
Author: Eric MacDonald <email address hidden>
Date: Wed Apr 28 09:39:19 2021 -0400

    Improved maintenance handling of spontaneous active controller reboot

    Performing a forced reboot of the active controller sometimes
    results in a second reboot of that controller. The cause of the
    second reboot was due to its reported uptime in the first mtcAlive
    message, following the reboot, as greater than 10 minutes.

    Maintenance has a long standing graceful recovery threshold of
    10 minutes. Meaning that if a host looses heartbeat and enters
    Graceful Recovery, if the uptime value extracted from the first
    mtcAlive message following the recovery of that host exceeds 10
    minutes, then maintenance interprets that the host did not reboot.
    If a host goes absent for longer than this threshold then for
    reasons not limited to security, maintenance declares the host
    as 'failed' and force re-enables it through a reboot.

    With the introduction of containers and addition of new features
    over the last few releases, boot times on some servers are
    approaching the 10 minute threshold an...

tags: added: in-f-centos8
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