Activity log for bug #1764965

Date Who What changed Old value New value Message
2018-04-18 08:02:09 Jacopo bug added bug
2018-04-18 08:02:09 Jacopo attachment added recording.tar.gz https://bugs.launchpad.net/bugs/1764965/+attachment/5120556/+files/recording.tar.gz
2018-06-16 07:57:09 Launchpad Janitor alsa-driver (Ubuntu): status New Confirmed
2018-06-16 08:58:15 Jacopo description Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04 daily) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 daily (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F.... pulseaudio /dev/snd/controlC0: jacopo 2417 F.... pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: jacopo 2417 F.... pulseaudio  /dev/snd/controlC0: jacopo 2417 F.... pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer
2018-06-17 10:40:22 Fabian bug added subscriber Fabian
2018-06-18 18:12:08 Jacopo tags amd64 apport-bug xenial alsa-driver amd64 apport-bug artful audacity bionic xenial
2018-07-31 08:08:23 Dan Loehr bug added subscriber Dan Loehr
2018-08-11 17:55:28 Andrii bug added subscriber Andrii
2018-08-13 18:25:26 Jacopo bug added subscriber Markus
2018-08-29 05:09:54 vism bug added subscriber vism
2018-09-01 09:54:17 Claudiosenatore bug task added sound-2.6
2018-09-02 11:13:41 José Miguel Sarasola bug added subscriber José Miguel Sarasola
2018-09-23 20:06:02 Henk717 bug added subscriber Henk717
2018-10-24 08:22:51 Daniel van Vugt tags alsa-driver amd64 apport-bug artful audacity bionic xenial alsa-driver amd64 apport-bug audacity bionic xenial
2018-11-21 07:15:14 Robbie bug added subscriber Robbie
2018-11-21 18:16:30 nicolas santamaria bug added subscriber nicolas santamaria
2019-02-16 19:01:28 David Leonhartsberger bug added subscriber David Leonhartsberger
2020-06-27 18:20:48 Don Bowman bug added subscriber Don Bowman
2021-12-28 00:55:41 Thomas-Thomas bug task added pipewire
2021-12-28 00:55:58 Thomas-Thomas bug task added pulseaudio
2022-01-17 16:04:12 Fabian bug added subscriber Fabian
2024-04-30 19:58:23 Thomas-Thomas bug added subscriber Thomas-Thomas