Unable to Turn On Recommendations

[Wise Melon]

I am unable to Turn On Recommendations in the Ubuntu Software Center, I have attached an animated gif which is a screencast which shows what happens.

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OS Information:

    LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch
    Distributor ID: Ubuntu
    Description: Ubuntu 15.10
    Release: 15.10
    Codename: wily
    Flavour: GNOME
    GNOME Version: 3.18

Package Information:

    software-center:
      Installed: 13.10-0ubuntu12
      Candidate: 13.10-0ubuntu12
      Version table:
     *** 13.10-0ubuntu12 0
            500 http://archive.ubuntu.com/ubuntu/ wily/main amd64 Packages
            100 /var/lib/dpkg/status

[Sebastien Bacher (seb128)]

Thank you for your bug report, do you get any error on the command line when trying to toggle the option, if you start if from there?

[Wise Melon (wise-melon-deactivatedaccount)]

Yes, most of the time I get this message:

2015-10-28 17:12:50,249 - softwarecenter.backend.login_impl.login_sso - ERROR - _on_credentials_error for Ubuntu One: dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'GUINotAvailableError'), dbus.String(u'message'): dbus.String(u'Can not find a GUI to present to the user (tried with "(\'ubuntu-sso-login-qt\', \'ubuntu-sso-login-qt\')"). Aborting.')}, signature=dbus.Signature('ss')) ()
2015-10-28 17:12:50,250 - softwarecenter.backend.login_impl.login_sso - ERROR - _on_credentials_error for Ubuntu One: dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'GUINotAvailableError'), dbus.String(u'message'): dbus.String(u'Can not find a GUI to present to the user (tried with "(\'ubuntu-sso-login-qt\', \'ubuntu-sso-login-qt\')"). Aborting.')}, signature=dbus.Signature('ss')) ()

But sometimes even:

Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/ui/gtk3/widgets/recommendations.py", line 286, in _on_opt_in_button_clicked
    self.opt_in_to_recommendations_service()
  File "/usr/share/software-center/softwarecenter/ui/gtk3/widgets/recommendations.py", line 296, in opt_in_to_recommendations_service
    self._try_sso_login()
  File "/usr/share/software-center/softwarecenter/ui/gtk3/widgets/recommendations.py", line 326, in _try_sso_login
    self.sso.login_or_register()
  File "/usr/share/software-center/softwarecenter/backend/login_impl/login_sso.py", line 84, in login_or_register
    self.proxy.register(self.appname, self._get_params())
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying

[Sebastien Bacher (seb128)]

could you install ubuntu-sso-login-qt and see if it makes a difference?

[Wise Melon (wise-melon-deactivatedaccount)]

APT says that it is unable to locate the package "ubuntu-sso-login-qt".

[Sebastien Bacher (seb128)]

sorry, the correct name is "ubuntu-sso-client-qt"

[Wise Melon (wise-melon-deactivatedaccount)]

Installing that package solved the problem. I don't see why it wouldn't have been installed by default with the Ubuntu Software Center, I guess that that's what needs fixing.

[Paul White (paulw2u)]

software-center no longer part of Ubuntu so closing.