Error rendering thumbnails for screenshots
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Software Center Agent |
Fix Released
|
High
|
Matias Bordese |
Bug Description
We're seeing 300+ errors a day with "IOError: cannot write mode P as JPEG" [1]
The problem and solution are outlined on a similar bug for the easy-thumbnailing plugin [2] (which we don't use, just the same issue - the uploaded PNG uses palette mode, we then try to save a JPEG thumbnail but don't switch the mode, so fail because JPEG doesn't support palettes).
As a work-around, it may be worth updating the screenshots used for manager-accounting [3] to avoid the problem until the fix is deployed (simply uploading JPEG versions of the screenshots would fix it).
[1] https:/
[2] https:/
[3] https:/
description: | updated |
tags: | added: u1-by-dev u1-on-production |
Changed in software-center-agent: | |
assignee: | nobody → Matias Bordese (matiasb) |
Changed in software-center-agent: | |
status: | Confirmed → Fix Committed |
Changed in software-center-agent: | |
status: | Fix Committed → Fix Released |