Misleading disabled fields in “Your account” page
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Snap Store Server |
Fix Released
|
Undecided
|
Tom Wardill |
Bug Description
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The frustration is increased by the fields changing appearance on hover (getting a black border), suggesting that they might be interactive, but then also changing the cursor to a “no entry” sign.
In general, a disabled control should be used when there is something the user could reasonably do to enable it — for example, by checking a checkbox, going online, or waiting five minutes.
Here, there is apparently nothing the user can do to enable any of the fields. So they should not be disabled; they should not be fields at all. They should be just static text.
description: | updated |
tags: | added: design |
Changed in snapstore: | |
assignee: | nobody → Tom Wardill (twom) |
status: | New → In Progress |
Changed in snapstore: | |
status: | In Progress → Fix Committed |
Changed in snapstore: | |
status: | Fix Committed → Fix Released |