| 2020-01-28 08:48:14 |
Seth Arnold |
bug |
|
|
added bug |
| 2020-01-28 08:48:32 |
Seth Arnold |
tags |
|
champagne |
|
| 2020-01-30 14:50:12 |
Launchpad Janitor |
apport (Ubuntu): status |
New |
Confirmed |
|
| 2020-02-20 16:39:43 |
Dimitri John Ledkov |
bug task added |
|
snapd |
|
| 2020-02-20 16:39:54 |
Dimitri John Ledkov |
bug task added |
|
snapcraft |
|
| 2020-02-20 16:40:05 |
Dimitri John Ledkov |
bug task added |
|
snapstore |
|
| 2020-02-20 16:42:29 |
Dimitri John Ledkov |
apport (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2020-03-16 08:07:31 |
Samuele Pedroni |
snapd: status |
New |
Triaged |
|
| 2020-03-16 08:07:34 |
Samuele Pedroni |
snapd: importance |
Undecided |
Medium |
|
| 2020-03-20 12:31:28 |
Francis Ginther |
tags |
champagne |
champagne id-5e73c372136ba285edff6d4d |
|
| 2020-03-30 18:50:01 |
Adolfo Jayme Barrientos |
bug |
|
|
added subscriber Adolfo Jayme |
| 2020-04-06 17:40:35 |
Steve Langasek |
apport (Ubuntu): status |
Incomplete |
Triaged |
|
| 2020-04-20 18:37:04 |
Brian Murray |
nominated for series |
|
Ubuntu Focal |
|
| 2020-04-20 18:37:04 |
Brian Murray |
bug task added |
|
apport (Ubuntu Focal) |
|
| 2020-04-20 18:39:03 |
Brian Murray |
apport (Ubuntu Focal): milestone |
|
ubuntu-20.04.1 |
|
| 2020-05-07 14:30:58 |
Brian Murray |
tags |
champagne id-5e73c372136ba285edff6d4d |
id-5e73c372136ba285edff6d4d |
|
| 2020-06-04 13:29:38 |
Lukas Märdian |
apport (Ubuntu): assignee |
|
Lukas Märdian (slyon) |
|
| 2020-06-04 13:42:35 |
Lukas Märdian |
branch linked |
|
lp:~slyon/apport/apport |
|
| 2020-06-08 13:20:37 |
Lukas Märdian |
branch linked |
|
lp:~slyon/apport/apport-snap-handling |
|
| 2020-06-10 18:27:01 |
Launchpad Janitor |
branch linked |
|
lp:~ubuntu-core-dev/ubuntu/groovy/apport/ubuntu |
|
| 2020-06-11 06:42:58 |
Launchpad Janitor |
apport (Ubuntu): status |
Triaged |
Fix Released |
|
| 2020-06-23 13:17:53 |
Lukas Märdian |
apport (Ubuntu Focal): assignee |
|
Lukas Märdian (slyon) |
|
| 2020-06-23 15:07:21 |
Lukas Märdian |
description |
Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps.
This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly.
ubuntu-bug should know how to report bugs for Canonical software.
Thanks |
[Impact]
Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap.
[Test Case]
Install subiquity snap:
# sudo snap install subiquity --classic
subiquity 20.06.1 aus Canonical✓ installiert
# snap list | grep subiquity
subiquity 20.06.1 1938 latest/stable canonical* classic
ubuntu-bug subiquity results in message:
# LANGUAGE="en_US" apport-cli subiquity
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...dpkg-query: no packages found matching subiquity
*** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb?
What would you like to do? Your options are:
Y: Yes
N: No
C: Cancel
=== New/Expected Result ===
ubuntu-bug <package or snap name> should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report:
# LANGUAGE="en_US" apport-cli subiquity
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...dpkg-query: no packages found matching subiquity
*** You have two versions of this application installed, which one do you want to report a bug against?
Choices:
1: subiquity 20.06.1 (stable) snap
2: subiquity (1938) deb package
C: Cancel
Please choose (1/2/C): 1
.
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (46.1 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C): V
Make sure the following two fields are part of the generated report:
== Snap =================================
subiquity 20.06.1 (stable)
== SnapSource =================================
subiquity
[Regression Potential]
Minimal; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested.
[Original Bug Report]
Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps.
This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly.
ubuntu-bug should know how to report bugs for Canonical software.
Thanks |
|
| 2020-06-23 15:07:28 |
Lukas Märdian |
summary |
ubuntu-bug doesn't know how to file bugs against snaps |
[SRU] ubuntu-bug doesn't know how to file bugs against snaps |
|
| 2020-06-23 15:09:31 |
Lukas Märdian |
branch linked |
|
lp:~slyon/apport/apport-focal-snap-handling |
|
| 2020-06-23 15:23:26 |
Lukas Märdian |
description |
[Impact]
Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap.
[Test Case]
Install subiquity snap:
# sudo snap install subiquity --classic
subiquity 20.06.1 aus Canonical✓ installiert
# snap list | grep subiquity
subiquity 20.06.1 1938 latest/stable canonical* classic
ubuntu-bug subiquity results in message:
# LANGUAGE="en_US" apport-cli subiquity
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...dpkg-query: no packages found matching subiquity
*** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb?
What would you like to do? Your options are:
Y: Yes
N: No
C: Cancel
=== New/Expected Result ===
ubuntu-bug <package or snap name> should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report:
# LANGUAGE="en_US" apport-cli subiquity
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...dpkg-query: no packages found matching subiquity
*** You have two versions of this application installed, which one do you want to report a bug against?
Choices:
1: subiquity 20.06.1 (stable) snap
2: subiquity (1938) deb package
C: Cancel
Please choose (1/2/C): 1
.
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (46.1 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C): V
Make sure the following two fields are part of the generated report:
== Snap =================================
subiquity 20.06.1 (stable)
== SnapSource =================================
subiquity
[Regression Potential]
Minimal; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested.
[Original Bug Report]
Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps.
This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly.
ubuntu-bug should know how to report bugs for Canonical software.
Thanks |
[Impact]
Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap.
[Test Case]
Install subiquity snap:
# sudo snap install subiquity --classic
subiquity 20.06.1 aus Canonical✓ installiert
# snap list | grep subiquity
subiquity 20.06.1 1938 latest/stable canonical* classic
ubuntu-bug subiquity results in message:
# LANGUAGE="en_US" apport-cli subiquity
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...dpkg-query: no packages found matching subiquity
*** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb?
What would you like to do? Your options are:
Y: Yes
N: No
C: Cancel
=== New/Expected Result ===
ubuntu-bug <package or snap name> should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report:
# LANGUAGE="en_US" apport-cli subiquity
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...dpkg-query: no packages found matching subiquity
*** You have two versions of this application installed, which one do you want to report a bug against?
Choices:
1: subiquity 20.06.1 (stable) snap
2: subiquity (1938) deb package
C: Cancel
Please choose (1/2/C): 1
.
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (46.1 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C): V
Make sure the following two fields are part of the generated report:
== Snap =================================
subiquity 20.06.1 (stable)
== SnapSource =================================
subiquity
[Regression Potential]
Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested.
[Original Bug Report]
Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps.
This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly.
ubuntu-bug should know how to report bugs for Canonical software.
Thanks |
|
| 2020-06-24 17:09:22 |
Launchpad Janitor |
branch linked |
|
lp:~ubuntu-core-dev/ubuntu/focal/apport/ubuntu |
|
| 2020-06-25 07:21:25 |
Lukas Märdian |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2020-06-25 12:55:39 |
Francis Ginther |
tags |
id-5e73c372136ba285edff6d4d |
id-5e73c372136ba285edff6d4d id-5eeb87fddafe19544a50da51 |
|
| 2020-06-26 08:09:44 |
Lukas Märdian |
apport (Ubuntu Focal): status |
Triaged |
In Progress |
|
| 2020-07-01 07:46:26 |
Lukas Märdian |
apport (Ubuntu Focal): assignee |
Lukas Märdian (slyon) |
|
|
| 2020-07-02 10:18:19 |
Łukasz Zemczak |
apport (Ubuntu Focal): status |
In Progress |
Fix Committed |
|
| 2020-07-02 10:18:22 |
Łukasz Zemczak |
bug |
|
|
added subscriber SRU Verification |
| 2020-07-02 10:18:26 |
Łukasz Zemczak |
tags |
id-5e73c372136ba285edff6d4d id-5eeb87fddafe19544a50da51 |
id-5e73c372136ba285edff6d4d id-5eeb87fddafe19544a50da51 verification-needed verification-needed-focal |
|
| 2020-07-03 10:24:13 |
Lukas Märdian |
tags |
id-5e73c372136ba285edff6d4d id-5eeb87fddafe19544a50da51 verification-needed verification-needed-focal |
id-5e73c372136ba285edff6d4d id-5eeb87fddafe19544a50da51 verification-done-focal verification-needed |
|
| 2020-07-03 22:09:18 |
Mathew Hodson |
apport (Ubuntu): milestone |
ubuntu-20.04.1 |
|
|
| 2020-07-16 09:38:29 |
Łukasz Zemczak |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
| 2020-07-16 09:48:34 |
Launchpad Janitor |
apport (Ubuntu Focal): status |
Fix Committed |
Fix Released |
|
