Unclear how to transfer package

Bug #1844027 reported by Ryan Lester
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Snap Store Server
Confirmed
Undecided
Unassigned

Bug Description

Created package https://snapcraft.io/cyph using my personal account; now it's unclear how to transfer that to the company account (username cyphinc).

Thanks,
Ryan

Revision history for this message
Daniel Manrique (roadmr) wrote :

Hello,

Is the bug about it being unclear how to transfer the snap, or about actually getting your snap transferred?

Transfer requests are usually made via https://forum.snapcraft.io/, but if you feel it's not clear or discoverable how to do so, we can make this bug a placeholder to make the transfer process clearer.

Changed in snapstore:
status: New → Incomplete
Revision history for this message
Ryan Lester (buu700) wrote :

Got it, thanks Daniel. As a total noob to snaps (from either a user or publisher perspective), it wasn't obvious to me whether this was possible at all, much less that the forum was an appropriate place to request it. I think a link in the package settings dashboard and maybe a note in the snapcraft man page would help make that process more clear.

I would also like to have my snap transferred, but I can take that request over to the forum if needed.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Snap Store because there has been no activity for 60 days.]

Changed in snapstore:
status: Incomplete → Expired
Revision history for this message
Daniel Manrique (roadmr) wrote :

- email current and intended recipients for cyph, and transfer the snap once we have confirmation.

Changed in snapstore:
status: Expired → Confirmed
Revision history for this message
Ryan Lester (buu700) wrote :

Thanks! I'll keep an eye out for any confirmation emails.

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