Activity log for bug #1668738

Date Who What changed Old value New value Message
2017-02-28 19:52:47 Michael Vogt bug added bug
2017-02-28 20:01:17 Michael Vogt description We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the ubuntu-core -> core transition. It may be related to the snapd restart. We know the error does not come from "cmd/snap/cmd_run.go", because the error is differently formated in this case (osutil.OutputErr() is used there so we have a --- in the log messages). We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo  INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error  ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the ubuntu-core -> core transition. It may be related to the snapd restart.
2017-02-28 20:06:50 Michael Vogt description We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo  INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error  ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the ubuntu-core -> core transition. It may be related to the snapd restart. We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo  INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error  ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the ubuntu-core -> core transition. It may be related to the snapd restart. In snaps < 2.22.7 the error message from cmd/snap/cmd_run.go for hooks was very generic and just prefixed "error:" so we don't know but suspect its coming from the "snap run --hook configure -r unset core" call that snapd generates when running the configure hook.
2017-02-28 20:43:05 Michael Vogt description We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo  INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error  ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the ubuntu-core -> core transition. It may be related to the snapd restart. In snaps < 2.22.7 the error message from cmd/snap/cmd_run.go for hooks was very generic and just prefixed "error:" so we don't know but suspect its coming from the "snap run --hook configure -r unset core" call that snapd generates when running the configure hook. We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo  INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error  ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the snapd restart. Probably not related to the ubuntu-core->core transition. We have reports about failures on systems that do not have a transition counter in the state. In snaps < 2.22.7 the error message from cmd/snap/cmd_run.go for hooks was very generic and just prefixed "error:" so we don't know but suspect its coming from the "snap run --hook configure -r unset core" call that snapd generates when running the configure hook.
2017-02-28 21:02:31 Michael Vogt description We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo  INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error  ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the snapd restart. Probably not related to the ubuntu-core->core transition. We have reports about failures on systems that do not have a transition counter in the state. In snaps < 2.22.7 the error message from cmd/snap/cmd_run.go for hooks was very generic and just prefixed "error:" so we don't know but suspect its coming from the "snap run --hook configure -r unset core" call that snapd generates when running the configure hook. We have failure reports from the core snap that fail on refresh with the following error message: """ download-snap: Undoing validate-snap: Done mount-snap: Undo stop-snap-services: Undo remove-aliases: Undo unlink-current-snap: Undo copy-snap-data: Undo setup-profiles: Undo link-snap: Undo  INFO Requested daemon restart. set-auto-aliases: Undo setup-aliases: Undoing start-snap-services: Undone cleanup: Done run-hook: Error  ERROR error: cannot find installed snap \"core\" at revision unset """ The reason for this error is unknown. It may be related to the snapd restart. Probably not related to the ubuntu-core->core transition. We have reports about failures on systems that do not have a transition counter in the state. In snaps < 2.22.7 the error message from cmd/snap/cmd_run.go for hooks was very generic and just prefixed "error:" so we don't know but suspect its coming from the "snap run --hook configure -r unset core" call that snapd generates when running the configure hook. If it is restart releated and we fix restart, we will still have the problem that the snapd with the fix needs to get installed first before we run the hook. So a system that starts with 16.04.2 and snapd-2.21 will have a certain chance of failing on refresh.
2017-03-07 14:07:50 Michael Vogt snappy: importance Undecided Critical
2017-03-07 14:07:55 Michael Vogt snappy: status New In Progress
2017-07-04 06:51:40 Michael Vogt snappy: status In Progress Fix Committed
2018-05-07 10:47:28 Zygmunt Krynicki snappy: status Fix Committed Fix Released