snapd

  1. Bug #2064038
  2. Activity log

Activity log for bug #2064038

Date Who What changed Old value New value Message
2024-04-28 19:25:48 Edward Gibbs bug added bug
2024-04-28 19:45:44 Edward Gibbs description App Center opens and shows a white screen then immediately closes with no error messages. Running fresh install of Ubuntu 24.04 on VirtualBox 6.1.50_Ubuntu r161033. Host is an Alienware Alienware Aurora Ryzen Edition with AMD® Ryzen 9 3900 12-core processor × 24 and AMD® Radeon rx 5700 xt with 64 GB RAM. VM is configured with 16 GB RAM, 8 processors. I/O APIC, HW Clock in RTC Time, PAE/NX. Nested VT-X/AMD-V, Nested Paging, 3D Acceleration all enabled. Guest additions are installed, USB is 1.1, Chipset is PIIX 3, Graphics Controller is VMSVGA. Have tried sudo snap refresh, did not help. DMESG follows: [ 13.831621] kernel: audit: type=1400 audit(1714330978.832:148): apparmor="DENIED" operation="capable" class="cap" profile="/usr/lib/snapd/snap-confine" pid=1848 comm="snap-confine" capability=12 capname="net_admin" [ 13.831629] kernel: audit: type=1400 audit(1714330978.832:149): apparmor="DENIED" operation="capable" class="cap" profile="/usr/lib/snapd/snap-confine" pid=1848 comm="snap-confine" capability=38 capname="perfmon" [ 14.288324] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 14.288354] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 14.564035] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 14.564087] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.084352] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.084403] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.125351] kernel: rfkill: input handler disabled [ 15.563830] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.563867] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.592626] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.592652] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. Syslog follows: 2024-04-28T15:23:32.290664-04:00 ed-VirtualBox systemd[2288]: Started snap.snap-store.snap-store-9b32ba26-68d0-4387-b11c-d08dc35ede16.scope. 2024-04-28T15:23:32.389474-04:00 ed-VirtualBox snap-store[4893]: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. 2024-04-28T15:23:32.642841-04:00 ed-VirtualBox kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. 2024-04-28T15:23:32.642860-04:00 ed-VirtualBox kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. 2024-04-28T15:23:32.644770-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:188): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644836-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:189): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644838-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:190): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644839-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:191): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644840-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:192): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644840-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:193): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644842-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:194): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644844-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:195): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.649808-04:00 ed-VirtualBox kernel: audit: type=1400 audit(1714332212.648:196): apparmor="DENIED" operation="open" class="file" profile="snap.snap-store.snap-store" name="/proc/sys/vm/max_map_count" pid=4893 comm="snap-store" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 2024-04-28T15:23:32.731503-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: flutter: INFO snap-store: Logging to /home/ed/snap/snap-store/1134/.local/share/snap-store/snap-store.log 2024-04-28T15:23:32.786224-04:00 ed-VirtualBox kernel: audit: type=1400 audit(1714332212.784:197): apparmor="DENIED" operation="open" class="file" profile="snap.snap-store.snap-store" name="/var/lib/swcatalog/" pid=4893 comm="DartWorker" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 2024-04-28T15:23:32.854105-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: No provider of glFenceSync found. Requires one of: 2024-04-28T15:23:32.854221-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: Desktop OpenGL 3.2 2024-04-28T15:23:32.854337-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: GL_ARB_sync 2024-04-28T15:23:32.854743-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: OpenGL ES 3.0 2024-04-28T15:23:32.854863-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: GL_APPLE_sync 2024-04-28T15:23:33.410690-04:00 ed-VirtualBox snapd[1038]: storehelpers.go:923: cannot refresh: snap has no updates available: "bare", "core22", "firefox", "firmware-updater", "gnome-42-2204", "gtk-common-themes", "snap-store", "snapd", "snapd-desktop-integration", "thunderbird" App Center opens and shows a white screen then immediately closes with no error messages. Running fresh install of Ubuntu 24.04 on VirtualBox 6.1.50_Ubuntu r161033. Host is an Alienware Alienware Aurora Ryzen Edition with AMD® Ryzen 9 3900 12-core processor × 24 and AMD® Radeon rx 5700 xt with 64 GB RAM. VM is configured with 16 GB RAM, 8 cores. I/O APIC, HW Clock in RTC Time, PAE/NX. Nested VT-X/AMD-V, Nested Paging, 3D Acceleration all enabled. Guest additions are installed, USB is 1.1, Chipset is PIIX 3, Graphics Controller is VMSVGA. Have tried sudo snap refresh, did not help. DMESG follows: [ 13.831621] kernel: audit: type=1400 audit(1714330978.832:148): apparmor="DENIED" operation="capable" class="cap" profile="/usr/lib/snapd/snap-confine" pid=1848 comm="snap-confine" capability=12 capname="net_admin" [ 13.831629] kernel: audit: type=1400 audit(1714330978.832:149): apparmor="DENIED" operation="capable" class="cap" profile="/usr/lib/snapd/snap-confine" pid=1848 comm="snap-confine" capability=38 capname="perfmon" [ 14.288324] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 14.288354] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 14.564035] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 14.564087] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.084352] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.084403] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.125351] kernel: rfkill: input handler disabled [ 15.563830] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.563867] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.592626] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. [ 15.592652] kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. Syslog follows: 2024-04-28T15:23:32.290664-04:00 ed-VirtualBox systemd[2288]: Started snap.snap-store.snap-store-9b32ba26-68d0-4387-b11c-d08dc35ede16.scope. 2024-04-28T15:23:32.389474-04:00 ed-VirtualBox snap-store[4893]: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. 2024-04-28T15:23:32.642841-04:00 ed-VirtualBox kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. 2024-04-28T15:23:32.642860-04:00 ed-VirtualBox kernel: [drm:vmw_msg_ioctl [vmwgfx]] *ERROR* Failed to open channel. 2024-04-28T15:23:32.644770-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:188): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644836-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:189): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644838-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:190): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644839-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:191): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644840-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:192): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644840-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:193): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644842-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:194): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.644844-04:00 ed-VirtualBox kernel: audit: type=1326 audit(1714332212.643:195): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.snap-store pid=4893 comm="snap-store" exe="/snap/snap-store/1134/bin/snap-store" sig=0 arch=c000003e syscall=203 compat=0 ip=0x78781a939531 code=0x50000 2024-04-28T15:23:32.649808-04:00 ed-VirtualBox kernel: audit: type=1400 audit(1714332212.648:196): apparmor="DENIED" operation="open" class="file" profile="snap.snap-store.snap-store" name="/proc/sys/vm/max_map_count" pid=4893 comm="snap-store" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 2024-04-28T15:23:32.731503-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: flutter: INFO snap-store: Logging to /home/ed/snap/snap-store/1134/.local/share/snap-store/snap-store.log 2024-04-28T15:23:32.786224-04:00 ed-VirtualBox kernel: audit: type=1400 audit(1714332212.784:197): apparmor="DENIED" operation="open" class="file" profile="snap.snap-store.snap-store" name="/var/lib/swcatalog/" pid=4893 comm="DartWorker" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 2024-04-28T15:23:32.854105-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: No provider of glFenceSync found. Requires one of: 2024-04-28T15:23:32.854221-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: Desktop OpenGL 3.2 2024-04-28T15:23:32.854337-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: GL_ARB_sync 2024-04-28T15:23:32.854743-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: OpenGL ES 3.0 2024-04-28T15:23:32.854863-04:00 ed-VirtualBox snap-store_snap-store.desktop[4893]: GL_APPLE_sync 2024-04-28T15:23:33.410690-04:00 ed-VirtualBox snapd[1038]: storehelpers.go:923: cannot refresh: snap has no updates available: "bare", "core22", "firefox", "firmware-updater", "gnome-42-2204", "gtk-common-themes", "snap-store", "snapd", "snapd-desktop-integration", "thunderbird"