Activity log for bug #1904690

Date Who What changed Old value New value Message
2020-11-18 07:02:27 Jerry Lee bug added bug
2020-11-18 07:02:27 Jerry Lee attachment added picture#1:(uc20-fail-1.jpg) https://bugs.launchpad.net/bugs/1904690/+attachment/5435455/+files/uc20-fail-1.jpg
2020-11-18 07:03:35 Jerry Lee attachment added picture#1:(uc20-fail-2.jpg) https://bugs.launchpad.net/snapd/+bug/1904690/+attachment/5435456/+files/uc20-fail-2.jpg
2020-11-19 01:19:13 Ian Johnson snapd: status New Won't Fix
2020-11-19 01:19:16 Ian Johnson snapd: status Won't Fix Triaged
2020-11-19 01:19:21 Ian Johnson snapd: importance Undecided Critical
2020-11-19 01:19:29 Ian Johnson snapd: assignee Dimitri John Ledkov (xnox)
2020-11-19 01:19:37 Ian Johnson tags uc20
2020-11-19 02:14:29 Jerry Lee description I used a Dell laptop (model: Latitude 5511) with TPM 2.0 and secure boot enabled. I tried to install UC-20 on this laptop but the installation process hung and without response finally. The tested image: http://cdimage.ubuntu.com/ubuntu-core/20/beta/20201117.3/ubuntu-core-20-amd64.img.xz The last screen is captured as 2 pictures and are attached here. The key messages are: picture#1:(uc20-fail-1.jpg) "gadget does not support encrypted data: volume "pc" has no structure with system-save role" picture#1:(uc20-fail-2.jpg) "error: cannot set device information: No option model in section" Besides, I did some testings on the same Dell laptop and the results are for references: (1) Both TPM 2.0 and secure boot were NOT enabled Both UC-18 and UC-20 can be installed (2) Both TPM 2.0 and secure boot were enabled UC-18 can be installed. I used a Dell laptop with TPM 2.0 and secure boot enabled. I tried to install UC-20 on this laptop but the installation process hung and without response finally. The tested image: http://cdimage.ubuntu.com/ubuntu-core/20/beta/20201117.3/ubuntu-core-20-amd64.img.xz The last screen is captured as 2 pictures and are attached here. The key messages are: picture#1:(uc20-fail-1.jpg)   "gadget does not support encrypted data: volume "pc" has no structure with system-save role" picture#1:(uc20-fail-2.jpg)   "error: cannot set device information: No option model in section" Besides, I did some testings on the same Dell laptop and the results are for references: (1) Both TPM 2.0 and secure boot were NOT enabled   Both UC-18 and UC-20 can be installed (2) Both TPM 2.0 and secure boot were enabled   UC-18 can be installed.
2021-03-29 19:27:15 a59ff5 snapd: status Triaged Fix Released
2021-03-29 20:58:35 Ian Johnson snapd: status Fix Released Triaged
2021-03-30 15:56:29 Ian Johnson snapd: status Triaged Fix Committed
2021-03-30 15:56:32 Ian Johnson snapd: status Fix Committed Fix Released