Activity log for bug #2047739

Date Who What changed Old value New value Message
2023-12-31 00:42:58 Lee Ming Yi bug added bug
2024-03-29 03:08:45 Lee Ming Yi description What you expected to happen: app centre opens What actually happened: window is completely blank, does not ever load despite waiting the entire day. Not even the title bar appears, i.e., cannot minimise/restore down/close, cannot drag the title bar to move/resize the window. However, the app centre works perfectly in Recovery Mode. GNOME Software and the 23.04 version of Snap Store work fine too. If possible, a minimal series of steps necessary to make it happen, where step 1 is "start the program": 1. Start the program (tried both from the dock and from the terminal. Opening via `snap-store` from the terminal gives the following warnings in the terminal.). I am running a fresh install of 23.10. ** (snap-store:5831): WARNING **: 08:34:55.264: Failed to start Flutter renderer: Unable to create a GL context ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:56.581: Unable to retrieve framework response: No engine to send to ProblemType: Bug DistroRelease: Ubuntu 23.10 ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3 Uname: Linux 6.5.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Dec 31 08:29:35 2023 InstallationDate: Installed on 2023-11-22 (39 days ago) InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1) Snap: snap-store 0+git.e118b05 (latest/stable/ubuntu-23.10) SnapChanges: no changes found SnapSource: snap-store UpgradeStatus: No upgrade log present (probably fresh install) UPDATE 29 March 2024: snap-store crashes with core dumped. (snap-store:31242): Gdk-CRITICAL **: 10:58:42.595: gdk_window_get_state: assertion 'GDK_IS_WINDOW (window)' failed flutter: INFO snap-store: Logging to /home/mingyi-lee/snap/snap-store/1110/.local/share/snap-store/snap-store.log No provider of glFenceSync found. Requires one of: Desktop OpenGL 3.2 GL_ARB_sync OpenGL ES 3.0 GL_APPLE_sync Aborted (core dumped) -------------------------------------------------------------------------------- What you expected to happen: app centre opens What actually happened: window is completely blank, does not ever load despite waiting the entire day. Not even the title bar appears, i.e., cannot minimise/restore down/close, cannot drag the title bar to move/resize the window. However, the app centre works perfectly in Recovery Mode. GNOME Software and the 23.04 version of Snap Store work fine too. If possible, a minimal series of steps necessary to make it happen, where step 1 is "start the program": 1. Start the program (tried both from the dock and from the terminal. Opening via `snap-store` from the terminal gives the following warnings in the terminal.). I am running a fresh install of 23.10. ** (snap-store:5831): WARNING **: 08:34:55.264: Failed to start Flutter renderer: Unable to create a GL context ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:56.581: Unable to retrieve framework response: No engine to send to ProblemType: Bug DistroRelease: Ubuntu 23.10 ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3 Uname: Linux 6.5.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Dec 31 08:29:35 2023 InstallationDate: Installed on 2023-11-22 (39 days ago) InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1) Snap: snap-store 0+git.e118b05 (latest/stable/ubuntu-23.10) SnapChanges: no changes found SnapSource: snap-store UpgradeStatus: No upgrade log present (probably fresh install)
2024-03-29 03:09:12 Lee Ming Yi summary App Center blank screen when opened, works only in Recovery Mode snap-store crashes with core dumped upon opening
2024-04-07 12:14:40 Lee Ming Yi description UPDATE 29 March 2024: snap-store crashes with core dumped. (snap-store:31242): Gdk-CRITICAL **: 10:58:42.595: gdk_window_get_state: assertion 'GDK_IS_WINDOW (window)' failed flutter: INFO snap-store: Logging to /home/mingyi-lee/snap/snap-store/1110/.local/share/snap-store/snap-store.log No provider of glFenceSync found. Requires one of: Desktop OpenGL 3.2 GL_ARB_sync OpenGL ES 3.0 GL_APPLE_sync Aborted (core dumped) -------------------------------------------------------------------------------- What you expected to happen: app centre opens What actually happened: window is completely blank, does not ever load despite waiting the entire day. Not even the title bar appears, i.e., cannot minimise/restore down/close, cannot drag the title bar to move/resize the window. However, the app centre works perfectly in Recovery Mode. GNOME Software and the 23.04 version of Snap Store work fine too. If possible, a minimal series of steps necessary to make it happen, where step 1 is "start the program": 1. Start the program (tried both from the dock and from the terminal. Opening via `snap-store` from the terminal gives the following warnings in the terminal.). I am running a fresh install of 23.10. ** (snap-store:5831): WARNING **: 08:34:55.264: Failed to start Flutter renderer: Unable to create a GL context ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.278: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:55.279: gtk.dart: failed to call method: No engine to send to ** (snap-store:5831): WARNING **: 08:34:56.581: Unable to retrieve framework response: No engine to send to ProblemType: Bug DistroRelease: Ubuntu 23.10 ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3 Uname: Linux 6.5.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Dec 31 08:29:35 2023 InstallationDate: Installed on 2023-11-22 (39 days ago) InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1) Snap: snap-store 0+git.e118b05 (latest/stable/ubuntu-23.10) SnapChanges: no changes found SnapSource: snap-store UpgradeStatus: No upgrade log present (probably fresh install) App Center crashes with core dumped on Ubuntu 23.10 Wayland. Works only on X org. (snap-store:31242): flutter: INFO snap-store: Logging to /home/mingyi-lee/snap/snap-store/1110/.local/share/snap-store/snap-store.log No provider of glFenceSync found. Requires one of:     Desktop OpenGL 3.2     GL_ARB_sync     OpenGL ES 3.0     GL_APPLE_sync Aborted (core dumped)