Activity log for bug #2040094

Date Who What changed Old value New value Message
2023-10-22 08:15:39 Boris Erdmann bug added bug
2023-10-22 08:17:34 Ubuntu Foundations Team Bug Bot tags bot-comment
2023-10-22 08:26:37 Boris Erdmann attachment added app-center-1.png https://bugs.launchpad.net/ubuntu/+bug/2040094/+attachment/5712193/+files/app-center-1.png
2023-10-22 08:26:59 Boris Erdmann attachment added app-center-2.png https://bugs.launchpad.net/ubuntu/+bug/2040094/+attachment/5712194/+files/app-center-2.png
2023-10-22 08:32:52 Boris Erdmann affects ubuntu snap (Ubuntu)
2023-10-22 08:34:24 Boris Erdmann description Bug Description: After upgrading from 23.04 to 23.10 and a fresh install of the snap-store App Center version (as a consequence of bug https://bugs.launchpad.net/ubuntu/mantic/+source/snapd/+bug/2036765 ) no app preview or gallery pictures are being shown. Also, the about page in App Center shows: TlsException: Failure trusting builtin roots. (OS Error: Permission denied(file.c:98) SYS_LIB(file.c:104) system library(by_file.c:253), errno = 33554445) At the same time /var/log/syslog is full of kernel: [ 1453.698787] audit: type=1400 audit(1697962011.860:373): apparmor="DENIED" operation="open" class="file" profile="snap.snap-store.snap-store" name="/etc/pki/tls/certs/ca-bundle.crt" pid=9922 comm="io.flutter.ui" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 The cert file is in place and perfectly accessible from user space though. Expected Behavior: - app icons being shown - gallery picture being shown - snap-store about page with info and without the error described above Additional Info: snap list snap-store Name Version Revision Tracking Herausgeber Hinweise snap-store 0+git.e118b05 1046 latest/stable/… canonical✓ - snap info snap-store name: snap-store summary: Snap Store is a graphical desktop application for discovering, installing and managing snaps on Linux. publisher: Canonical✓ store-url: https://snapcraft.io/snap-store contact: https://bugs.launchpad.net/snap-store/ license: unset description: | Snap Store showcases featured and popular applications with useful descriptions, ratings, reviews and screenshots. Applications can be found either through browsing categories or by searching. Snap Store can also be used to switch channels, view and alter snap permissions and view and submit reviews and ratings. Snap Store is based on GNOME Software, optimized for the Snap experience. commands: - snap-store snap-id: gjf3IPXoRiipCu9K0kVu52f0H56fIksg tracking: latest/stable/ubuntu-23.10 refresh-date: gestern um 10:17 CEST channels: latest/stable: 41.3-71-g709398e 2023-04-28 (959) 12MB - latest/candidate: 41.3-76-g2e8f3b0 2023-10-12 (1058) 12MB - latest/beta: ↑ latest/edge: 0+git.211a029 2023-10-09 (1055) 11MB - preview/stable: – preview/candidate: 0.2.7-alpha 2023-02-02 (864) 10MB - preview/beta: ↑ preview/edge: 0.3.0-alpha 2023-08-14 (1017) 11MB - installed: 0+git.e118b05 (1046) 11MB - Bug Description: After upgrading from 23.04 to 23.10 and a fresh install of the snap-store App Center version 0+git.e118b05 (as a consequence of bug https://bugs.launchpad.net/ubuntu/mantic/+source/snapd/+bug/2036765 ) no app preview or gallery pictures are being shown. Also, the about page in App Center shows: TlsException: Failure trusting builtin roots. (OS Error: Permission denied(file.c:98) SYS_LIB(file.c:104) system library(by_file.c:253), errno = 33554445) At the same time /var/log/syslog is full of kernel: [ 1453.698787] audit: type=1400 audit(1697962011.860:373): apparmor="DENIED" operation="open" class="file" profile="snap.snap-store.snap-store" name="/etc/pki/tls/certs/ca-bundle.crt" pid=9922 comm="io.flutter.ui" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 The cert file is in place and perfectly accessible from user space though. Expected Behavior: - app icons being shown - gallery picture being shown - snap-store about page with info and without the error described above Additional Info: snap list snap-store Name Version Revision Tracking Herausgeber Hinweise snap-store 0+git.e118b05 1046 latest/stable/… canonical✓ - snap info snap-store name: snap-store summary: Snap Store is a graphical desktop application for discovering, installing and managing   snaps on Linux. publisher: Canonical✓ store-url: https://snapcraft.io/snap-store contact: https://bugs.launchpad.net/snap-store/ license: unset description: |   Snap Store showcases featured and popular applications with useful descriptions, ratings, reviews   and screenshots.   Applications can be found either through browsing categories   or by searching.   Snap Store can also be used to switch channels, view and alter snap permissions and view and   submit reviews and ratings.   Snap Store is based on GNOME Software, optimized for the Snap experience. commands:   - snap-store snap-id: gjf3IPXoRiipCu9K0kVu52f0H56fIksg tracking: latest/stable/ubuntu-23.10 refresh-date: gestern um 10:17 CEST channels:   latest/stable: 41.3-71-g709398e 2023-04-28 (959) 12MB -   latest/candidate: 41.3-76-g2e8f3b0 2023-10-12 (1058) 12MB -   latest/beta: ↑   latest/edge: 0+git.211a029 2023-10-09 (1055) 11MB -   preview/stable: –   preview/candidate: 0.2.7-alpha 2023-02-02 (864) 10MB -   preview/beta: ↑   preview/edge: 0.3.0-alpha 2023-08-14 (1017) 11MB - installed: 0+git.e118b05 (1046) 11MB -
2023-10-22 09:49:47 Paul White affects snap (Ubuntu) snap-store-desktop