snap app does not update

[Meir Levi]

When trying to update snap msg:
"unable to update snap store"
"Can Not refresh app store"
"apps (ubuntu-software) pids:16083"

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.13
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 600:117:124:37:2022-09-07 08:39:14.698669840 -0700:2022-09-07 08:39:14.698669840 -0700:/var/crash/_usr_bin_Xwayland.127.uploaded
 640:127:124:3781559:2022-09-07 08:39:12.298664086 -0700:2022-09-07 08:39:12.342664192 -0700:/var/crash/_usr_bin_Xwayland.127.crash
 644:127:124:0:2022-09-07 08:39:12.298664086 -0700:2022-09-07 08:39:12.298664086 -0700:/var/crash/_usr_bin_Xwayland.127.upload
CurrentDesktop: GNOME
Date: Wed Sep 7 08:54:25 2022
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptlog:
 Log time: 2022-09-07 08:34:40.919261
 Starting pkgProblemResolver with broken count: 0
 Starting 2 pkgProblemResolver with broken count: 0
 Done
 None

[Nick Rosbrook (enr0n)]

What command did you run exactly? Was this during an upgrade attempt?

[Meir Levi (ubuntu-meir)]

 Yes. During normal GUI update of "Snap Store". Here are the screenshots. It happens only with this app. Otherwise, on Terminal command, this error never shows up.

Thanks, Nick
    On Friday, September 16, 2022 at 11:45:15 AM PDT, Nick Rosbrook <email address hidden> wrote:

 What command did you run exactly? Was this during an upgrade attempt?

** Changed in: ubuntu-release-upgrader (Ubuntu)
      Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1989011

Title:
  snap app does not update

Status in ubuntu-release-upgrader package in Ubuntu:
  Incomplete

Bug description:
  When trying to update snap msg:
  "unable to update snap store"
  "Can Not refresh app store"
  "apps (ubuntu-software) pids:16083"

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.13
  ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
  Uname: Linux 5.15.0-46-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
  600:117:124:37:2022-09-07 08:39:14.698669840 -0700:2022-09-07 08:39:14.698669840 -0700:/var/crash/_usr_bin_Xwayland.127.uploaded
  640:127:124:3781559:2022-09-07 08:39:12.298664086 -0700:2022-09-07 08:39:12.342664192 -0700:/var/crash/_usr_bin_Xwayland.127.crash
  644:127:124:0:2022-09-07 08:39:12.298664086 -0700:2022-09-07 08:39:12.298664086 -0700:/var/crash/_usr_bin_Xwayland.127.upload
  CurrentDesktop: GNOME
  Date: Wed Sep  7 08:54:25 2022
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
  Log time: 2022-09-07 08:34:40.919261
  Starting pkgProblemResolver with broken count: 0
  Starting 2 pkgProblemResolver with broken count: 0
  Done
  None

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1989011/+subscriptions

[Nick Rosbrook (enr0n)]

Okay, thanks for the additional information. It looks like the problem you're experiencing is with snap-store, so I will re-assign the package.

[Meir Levi (ubuntu-meir)]

 Yes. The problem is with the snap store. The same problem also appears with the "software" app as well.

    On Friday, September 16, 2022 at 01:25:16 PM PDT, Nick Rosbrook <email address hidden> wrote:

 Okay, thanks for the additional information. It looks like the problem
you're experiencing is with snap-store, so I will re-assign the package.

** Package changed: ubuntu-release-upgrader (Ubuntu) => snap-store-
desktop

** Changed in: snap-store-desktop
      Status: Incomplete => New

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1989011

Title:
  snap app does not update

Status in snap-store-desktop:
  New

Bug description:
  When trying to update snap msg:
  "unable to update snap store"
  "Can Not refresh app store"
  "apps (ubuntu-software) pids:16083"

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.13
  ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
  Uname: Linux 5.15.0-46-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
  600:117:124:37:2022-09-07 08:39:14.698669840 -0700:2022-09-07 08:39:14.698669840 -0700:/var/crash/_usr_bin_Xwayland.127.uploaded
  640:127:124:3781559:2022-09-07 08:39:12.298664086 -0700:2022-09-07 08:39:12.342664192 -0700:/var/crash/_usr_bin_Xwayland.127.crash
  644:127:124:0:2022-09-07 08:39:12.298664086 -0700:2022-09-07 08:39:12.298664086 -0700:/var/crash/_usr_bin_Xwayland.127.upload
  CurrentDesktop: GNOME
  Date: Wed Sep  7 08:54:25 2022
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
  Log time: 2022-09-07 08:34:40.919261
  Starting pkgProblemResolver with broken count: 0
  Starting 2 pkgProblemResolver with broken count: 0
  Done
  None

To manage notifications about this bug go to:
https://bugs.launchpad.net/snap-store-desktop/+bug/1989011/+subscriptions

[Oliver Grawert (ogra)]

looks like a duplicate of #1903977