snap-store fails to open on groovy gorilla

Bug #1901088 reported by Ryan Goodner
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
snap-store-desktop
New
Undecided
Unassigned
snapd
Invalid
Undecided
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Bug Description

snap-store fails to open on fresh install of groovy gorilla.

$ snap-store
21:11:56:0409 Gtk Failed to load module "canberra-gtk-module"
21:11:56:0410 Gtk Failed to load module "canberra-gtk-module"
21:11:56:0439 Gs enabled plugins: desktop-categories, fwupd, os-release, packagekit, packagekit-local, packagekit-offline, packagekit-proxy, packagekit-refine-repos, packagekit-refresh, packagekit-upgrade, packagekit-url-to-app, appstream, desktop-menu-path, hardcoded-blacklist, hardcoded-popular, modalias, odrs, packagekit-refine, rewrite-resource, packagekit-history, provenance, snap, systemd-updates, generic-updates, provenance-license, icons, key-colors, key-colors-metadata
21:11:56:0439 Gs disabled plugins: dpkg, dummy, fedora-langpacks, fedora-pkgdb-collections, repos
21:11:56:0521 Gs /etc/PackageKit/Vendor.conf file not found
21:11:56:0776 Gtk Could not load a pixbuf from icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /snap/snap-store/481/data-dir/icons/Yaru/16x16/status/image-missing.png: Unrecognized image file format (gdk-pixbuf-error-quark, 3)
Bail out! Gtk:ERROR:../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /snap/snap-store/481/data-dir/icons/Yaru/16x16/status/image-missing.png: Unrecognized image file format (gdk-pixbuf-error-quark, 3)
Aborted (core dumped)

Revision history for this message
Ryan Goodner (rynn1x) wrote :

I fixed this with:

$ sudo snap remove snap-store
$ sudo snap install snap-store

description: updated
Revision history for this message
mlaverdiere (mlaverdiere) wrote :
Download full text (11.1 KiB)

I have somewhat the same problem (snap-store/Ubuntu Software doesn't start) on a freshly upgraded Ubuntu 20.10 system, with snap-store version 3.36.0-82-g80486d0

Removing/reinstalling snap-store doesn't work for me.

Here's the output:

ml@ml-dell:~$ snap-store
Attention : le schéma « org.gnome.system.locale » comporte le chemin « /system/locale/ ». Les chemins commençant par « /apps/ », « /desktop/ » ou « /system/ » sont obsolètes.
Attention : le schéma « org.gnome.system.proxy » comporte le chemin « /system/proxy/ ». Les chemins commençant par « /apps/ », « /desktop/ » ou « /system/ » sont obsolètes.
Attention : le schéma « org.gnome.system.proxy.http » comporte le chemin « /system/proxy/http/ ». Les chemins commençant par « /apps/ », « /desktop/ » ou « /system/ » sont obsolètes.
Attention : le schéma « org.gnome.system.proxy.https » comporte le chemin « /system/proxy/https/ ». Les chemins commençant par « /apps/ », « /desktop/ » ou « /system/ » sont obsolètes.
Attention : le schéma « org.gnome.system.proxy.ftp » comporte le chemin « /system/proxy/ftp/ ». Les chemins commençant par « /apps/ », « /desktop/ » ou « /system/ » sont obsolètes.
Attention : le schéma « org.gnome.system.proxy.socks » comporte le chemin « /system/proxy/socks/ ». Les chemins commençant par « /apps/ », « /desktop/ » ou « /system/ » sont obsolètes.
13:53:34:0901 Gtk Failed to load module "canberra-gtk-module"
13:53:34:0918 Gtk Failed to load module "canberra-gtk-module"
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo xb_builder_node_unlink: assertion 'XB_IS_BUILDER_NODE (self)' failed
13:53:40:0669 XbSilo ...

Changed in snapd:
status: New → Invalid
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