Can't see list of programs in Ubuntu Software

Bug #1890807 reported by amamdispencer
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
snap-store-desktop
New
Undecided
Unassigned
gnome-software (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have two ubuntu software store in 20.04 don't know if its a bug. On both you cant see the list of software that you have. Sometimes you cannot see the editors picks and other sections of the store. It shows you that a program needs an update and you cant update.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.23
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 7 11:54:39 2020
InstallationDate: Installed on 2020-03-29 (130 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_NG:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_NG
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to focal on 2020-04-25 (103 days ago)
VarLogDistupgradeTermlog:

mtime.conffile..etc.update-manager.release-upgrades: 2020-05-05T15:30:03.382027

Revision history for this message
amamdispencer (amamdi25) wrote :
affects: ubuntu → ubuntu-release-upgrader (Ubuntu)
Paul White (paulw2u)
affects: ubuntu-release-upgrader (Ubuntu) → gnome-software (Ubuntu)
summary: - cant see list of programs in ubuntu software center
+ Can't see list of programs in Ubuntu Software
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Revision history for this message
keshavbhatt (keshavnrj) wrote :

This happens with snap-store version 20200414.ac9047f I tried to produce it by restarting(real restart) snap-store, clicking the installed tab first shows a loader icon at the center, and later shows nothing but a white blank list.

Revision history for this message
keshavbhatt (keshavnrj) wrote :

Screenshot showing the blank installed section.

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