Ubuntu software in ubuntu 20.04 crashes on starting

Bug #1877157 reported by Sharif Minhazul Islam
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
snap-store-desktop
Incomplete
Undecided
Unassigned

Bug Description

I installed Ubuntu 20.04.
I clicked on Ubuntu Software in the dock. It did nothing. Then I ran "snap-store" in terminal I got this output:

16:51:47:0319 Gtk Failed to load module "canberra-gtk-module"
16:51:47:0325 Gtk Failed to load module "canberra-gtk-module"
16:51:47:0379 Gs enabled plugins: desktop-categories, fwupd, os-release, packagekit, packagekit-local, packagekit-offline, packagekit-proxy, packagekit-refine-repos, packagekit-refresh, packagekit-upgrade, packagekit-url-to-app, appstream, desktop-menu-path, hardcoded-blacklist, hardcoded-popular, modalias, odrs, packagekit-refine, rewrite-resource, packagekit-history, provenance, snap, systemd-updates, generic-updates, provenance-license, icons, key-colors, key-colors-metadata
16:51:47:0379 Gs disabled plugins: dpkg, dummy, fedora-langpacks, fedora-pkgdb-collections, repos
16:51:48:0786 Gs /etc/PackageKit/Vendor.conf file not found
16:51:49:0286 Gtk Could not load a pixbuf from icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /snap/snap-store/433/data-dir/icons/Yaru/16x16/status/image-missing.png: Unrecognized image file format (gdk-pixbuf-error-quark, 3)
Bail out! Gtk:ERROR:../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /snap/snap-store/433/data-dir/icons/Yaru/16x16/status/image-missing.png: Unrecognized image file format (gdk-pixbuf-error-quark, 3)
Aborted (core dumped)

Revision history for this message
Ken VanDine (ken-vandine) wrote :

Please confirm if you can still reproduce this bug. If you can, please include the output of these commands:

snap info snap-store

snap connections snap-store

Changed in snap-store-desktop:
status: New → Incomplete
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