authenticate problem

Bug #1859957 reported by Andrii
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
snap-store-desktop
Incomplete
Undecided
Unassigned

Bug Description

can't authenticate myself or register new user in snap-store. Also, cant install any snap via snap-store, because it require authentication than not working
(from console I can install any snaps without any problems)

LMDE 3 Cindy
snap-store: 3.31.2 20191114.a9948d5

Revision history for this message
Andrii (user216) wrote :
Revision history for this message
Andrii (user216) wrote :
Download full text (23.6 KiB)

snap-store --verbose
12:23:41:0629 Gtk Connecting to session manager
12:23:41:0670 Gs network status change: online [unmetered]
12:23:41:0670 Gs compatible-project: GNOME
12:23:41:0670 Gs compatible-project: KDE
12:23:41:0670 Gs compatible-project: XFCE
12:23:41:0671 Gs searching for plugins in /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12
12:23:41:0686 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_appstream.so: appstream
12:23:41:0688 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_desktop-categories.so: desktop-categories
12:23:41:0690 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_desktop-menu-path.so: desktop-menu-path
12:23:41:0692 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_dpkg.so: dpkg
12:23:41:0696 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_dummy.so: dummy
12:23:41:0698 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_epiphany.so: epiphany
12:23:41:0700 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_fedora-pkgdb-collections.so: fedora-pkgdb-collections
12:23:41:0702 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_generic-updates.so: generic-updates
12:23:41:0703 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_hardcoded-blacklist.so: hardcoded-blacklist
12:23:41:0704 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_hardcoded-featured.so: hardcoded-featured
12:23:41:0705 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_hardcoded-popular.so: hardcoded-popular
12:23:41:0707 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_icons.so: icons
12:23:41:0709 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_key-colors-metadata.so: key-colors-metadata
12:23:41:0710 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_key-colors.so: key-colors
12:23:41:0723 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_modalias.so: modalias
12:23:41:0727 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_odrs.so: odrs
12:23:41:0729 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_os-release.so: os-release
12:23:41:0731 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_provenance-license.so: provenance-license
12:23:41:0732 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_provenance.so: provenance
12:23:41:0734 Gs opened plugin /snap/snap-store/current/usr/lib/x86_64-linux-gnu/gs-plugins-12/libgs_plugin_repos.so: repos
12:23:41:0735 Gs opened plugin /snap/snap-store/...

Revision history for this message
Andrii (user216) wrote :

snap-store --verbose

https://pastebin.com/TgZw1Yee

Daniel Manrique (roadmr)
affects: snapstore → snap-store
Revision history for this message
Ken VanDine (ken-vandine) wrote :

You should be able to install without creating an account. In fact the auth dialog has been removed from the source since the revision you are using. Can you please verify clicking on the "Install" button doesn't actually install the snap?

Changed in snap-store:
status: New → Incomplete
Revision history for this message
Andrii (user216) wrote :

I cant install/remove any snap from snap-store

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

Andrii, could I please ask you to completely reinstall the snap-store like so:

$ sudo snap remove snap-store
$ rm -rf ~/snap/snap-store
$ sudo snap install snap-store

Then:

$ snap run snap-store

If you see the same behaviour, please share the output of the above command.

Thank you!

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