Simple scan breaks after one scan

Bug #1655454 reported by Rüdiger Kupper
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Simple Scan
New
Undecided
Unassigned

Bug Description

Since 16.10, simple scan does only scan one page. All subsequent scans only yield a black page (and the scanner does not operate physically at all). I need to close and reopen simple scan, then I can scan another page (but only one) before it breaks again.
This was not present in 16.04.

Tags: yakkety
tags: added: yakkety
Revision history for this message
Michael Rose (hanibah) wrote :

Similar problem here:

Simple scan 3.20 on Mint 18.1 usually fails to scan after 2 successful pages. Sometimes I can get 3 pages. It stops and displays a red banner saying "Failed to scan" and "Unable to connect to scanner".

If I switch the scanner off and back on again, and click "close" on the banner I can scan another 2 or 3 pages before it fails again. The newly scanned pages have a black bar down the left side. The crop function can be used to overcome the black bar problem.

If left idle in the middle of the job, after a short while, a yellow banner displays saying "No scanners found".

This with a HP Scanjet 2300c scanner (0x03f0:0x0901). I think it uses genesys.so.1.0.25 backend.

Revision history for this message
Michael Kogan (michael-kogan) wrote :

Same problem with a Samsung Xpress M2885FW. XSane works without problems by the way, so it seems to be a problem of some backend used by Simple scan (I saw some dependencies on libgusb which is not present in XSane, maybe this is the problem?).

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.