top of document cut off when scanning
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Simple Scan |
New
|
Undecided
|
Unassigned |
Bug Description
OS / distro: Fedora 19
Versions: 3.8.0 and 3.13.1
- F19 packaged version simple-
- self-created package simple-
Scanner: Samsung SCX-4500W in network mode
Sane driver: xerox_mfp
Sane device: xerox_mfp:tcp 192.168.1.105 9400
When I scan an A4 document, the first 3cm or so are cut off. I've tried a larger page size (legal) but the top was also cut off.
Using scanadf to scan an A4 document works perfectly (i.e. document is fully scanned). I used this command to scan the document with scanadf:
scanadf -d "xerox_mfp:tcp 192.168.1.105 9400" -s 1 -e 1 -o scanadf.ppn
Do you have any idea what's going on? Is there a simple-scan setting I can try to adjust the vertical offset? Thanks.
I'm experiencing the same problem here.
Attempting to scan an A4 document, I set the "Page Size:" to "A4" in the "Preferences".
However, the resulting image is missing the first 6cm...
My scanner is a "Canon LiDE 110" and I'm using simple-scan 3.12.0 under Debian Jessie.