OA-create cannot store data identity

Bug #1244241 reported by Hernawan Fa'iz Abdillah
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Online Accounts: Sign-on UI
In Progress
Undecided
Unassigned

Bug Description

Step To Reproduce :
1. Launch OA preference
2. Click Add Account...
3. Click Facebook, twitter, Google, WindowsLive

Expected :
The action should show a webview with login form

Reality :
Blinking and nothing happened

Details :
$ online-accounts-preferences

(gnome-control-center:8142): account-plugin-CRITICAL **: Couldn't store identity: GDBus.Error:com.google.code.AccountsSSO.SingleSignOn.Error.StoreFailed: Storing of the identity data failed.

(gnome-control-center:8142): credentials-cc-panel-CRITICAL **: cc-credentials-authorization-page.vala:182: Error completing auth session process: GDBus.Error:com.google.code.AccountsSSO.SingleSignOn.Error.StoreFailed: Storing of the identity data failed.

Important Notes :
I install Saucy (13.10) on top of Raring with LiveCD (Without formatting the partition. Many old data still there).

Revision history for this message
Alberto Mardegan (mardy) wrote :

Thanks Hernawan for reporting this bug! I need to ask you some more information: could you please edit the file /etc/signond.conf and set the LoggingLevel to 2?
Then try to reproduce the bug again, and you should find some more debugging info in /var/log/syslog. If you could provide me with it, it would help me in finding the reason for the failure.

Changed in signon-ui:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Online Accounts: Sign-on UI because there has been no activity for 60 days.]

Changed in signon-ui:
status: Incomplete → Expired
Revision history for this message
Sushil Dahal (sushilthe) wrote :

This is because $XDG_CONFIG_HOME/signond (or ~/.config/signond) has signon.db missing or has privilege issues. You can fix this by providing a different path in /etc/signon.conf or by commenting out the line StoragePath=~/.signon/ . Also, make sure you create the specified directory, in this case .signon inside your user directory.

Changed in signon-ui:
status: Expired → In Progress
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