permission denied on ubuntu 20

Bug #1879753 reported by imv2000
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Shutter
Invalid
Undecided
Unassigned

Bug Description

I have dual boot (windows and ubuntu). When I use shutter and want to record a image the follow message appear "Could not read the contents of XXXXXX Error opening directory '/media/XXXXXXX': Permission denied"

If I select the /media/XXXXXXX using Files (nautilus ubuntu app) don't have any error

How I correct this error?

Shutter 0.94.3 Rev 1306

Ubuntu 20.04 LTS Genome version 3.36.2

Revision history for this message
imv2000 (isaias2000) wrote :

I see that in Software app Ubuntu store has the option Permissions only check "Read/write files on removable storage devices" and the problem is resolve

Revision history for this message
Michael Kogan (michael-kogan) wrote :

Is it an option to choose a different directory for storing your screenshots? If so, you can do so in the settings ("General" tab).

Revision history for this message
Michael Kogan (michael-kogan) wrote :

I see, thanks for posting the solution!

Changed in shutter:
status: New → Invalid
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