in 18.04 Shutter crashes when I click on Selection

[Simon Gatti]

Shutter 0.94 Rev.1290 ubuntu 18.04 LTS

I have used shutter without problem from 12.04 to 17.10.
Now the program opens normally but when I click on 'Selection' I get

There was an error determining the filename.
Error while opening directory '/home/simon/Pictures'.

Show more details - File not found

On canceling that error message I get

Failed
There was an error determining the filename.

I have tried Removing Shutter and then reinstalling it using 'Software' and via the command line.
Both methods install without problem

[Michael Kogan (michael-kogan)]

Could you please verify that the path '/home/simon/Pictures' is present on your installation?

[Simon Gatti (simongatti)]

Yes '/home/simon/Pictures' is present on my system but this is a sub-directory of 'Home'.

I have tried moving the contents of 'home' i.e. 'simon' to 'Home' but I still get the same error messages.

Thank you for looking at this for me it is much appreciated.

________________________________
From: <email address hidden> <email address hidden> on behalf of Photon <email address hidden>
Sent: 03 May 2018 19:54
To: <email address hidden>
Subject: [Bug 1768612] Re: in 18.04 Shutter crashes when I click on Selection

Could you please verify that the path '/home/simon/Pictures' is present
on your installation?

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You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1768612

Title:
  in 18.04 Shutter crashes when I click on Selection

Status in Shutter:
  New

Bug description:
  Shutter 0.94 Rev.1290 ubuntu 18.04 LTS

  I have used shutter without problem from 12.04 to 17.10.
  Now the program opens normally but when I click on 'Selection' I get

  There was an error determining the filename.
  Error while opening directory '/home/simon/Pictures'.

  Show more details - File not found

  On canceling that error message I get

  Failed
  There was an error determining the filename.

  I have tried Removing Shutter and then reinstalling it using 'Software' and via the command line.
  Both methods install without problem

To manage notifications about this bug go to:
https://bugs.launchpad.net/shutter/+bug/1768612/+subscriptions

[Michael Kogan (michael-kogan)]

I would propose to just change the save location to an existing directory (see the settings dialogue, right in the "General" category).

[Simon Gatti (simongatti)]

Thank you. That's fixed it.

I had to go to edit < preferences and then nominated an existing directory as you suggested.

Do I need to do anything to close this down?

Thanks again

Simon Gatti

________________________________
From: <email address hidden> <email address hidden> on behalf of Photon <email address hidden>
Sent: 04 May 2018 11:09
To: <email address hidden>
Subject: [Bug 1768612] Re: in 18.04 Shutter crashes when I click on Selection

I would propose to just change the save location to an existing
directory (see the settings dialogue, right in the "General" category).

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1768612

Title:
  in 18.04 Shutter crashes when I click on Selection

Status in Shutter:
  Incomplete

Bug description:
  Shutter 0.94 Rev.1290 ubuntu 18.04 LTS

  I have used shutter without problem from 12.04 to 17.10.
  Now the program opens normally but when I click on 'Selection' I get

  There was an error determining the filename.
  Error while opening directory '/home/simon/Pictures'.

  Show more details - File not found

  On canceling that error message I get

  Failed
  There was an error determining the filename.

  I have tried Removing Shutter and then reinstalling it using 'Software' and via the command line.
  Both methods install without problem

To manage notifications about this bug go to:
https://bugs.launchpad.net/shutter/+bug/1768612/+subscriptions

[Michael Kogan (michael-kogan)]

Cool, glad that the problem is fixed for you! I marked the bug as invalid already.