Captures black screen only on Wayland

Bug #1649967 reported by Wise Melon
This bug report is a duplicate of:  Bug #1502263: Shutter does not work in Wayland. Edit Remove
8
This bug affects 2 people
Affects Status Importance Assigned to Milestone
GNOME Shell
Unknown
Unknown
Shutter
New
Undecided
Unassigned
Fedora
New
Undecided
Unassigned
shutter (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

I am running Ubuntu GNOME 16.10 with GNOME 3.22 and I have found that after switching from Xorg to Wayland from the login screen that when I try to use Shutter to take a screenshot, if I use the "Selection" option for example my screen will just go black and all it will take a screenshot of is that black screen. It may also show the Shutter logo going down the middle of the screen but slightly cut off and on a white background. It may also have columns either side of it with either bits of my screen on them or just solid black.

Anyhow it is very strange and definitely not my screen. It may even not allow me to exit it unless I kill the process in another TTY, it will just not close no matter what else I do. And it will not take the screenshot on these occasions, I will just be stuck there. And although it not doing anything when pressing Enter to get it to take the screenshot has happened on Xorg before, now it is doing it basically every time on Wayland and going completely crazy in the other ways I described. It is now completely unusable.

***Although I only mentioned Shutter in the above original report, as the other programs I have this issue in are also screencasting programs I think that the issue is similar enough for have them all share the same bug report. Please correct me if I am wrong and we should have separate ones for each program.***

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: shutter 0.93.1-1ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-30.32-generic 4.8.6
Uname: Linux 4.8.0-30-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Dec 14 17:22:16 2016
InstallationDate: Installed on 2016-05-15 (213 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: shutter
UpgradeStatus: Upgraded to yakkety on 2016-10-19 (55 days ago)

Revision history for this message
Wise Melon (wise-melon-deactivatedaccount) wrote :
summary: - Shutter captures black screen only on Wayland
+ Captures black screen only on Wayland
description: updated
Revision history for this message
Jeremy Bícha (jbicha) wrote :

I think screencasting and screenshots are two different problems so I'm closing the vokoscreen tasks for this bug.

My understanding is that GNOME Shell does provide an API for screenshot programs to use. Shutter just needs to explicitly support GNOME Shell on Wayland.

Changed in shutter (Ubuntu):
status: New → Confirmed
importance: Undecided → Low
Changed in ubuntu-gnome:
importance: Undecided → Low
status: New → Confirmed
no longer affects: vokoscreen (Ubuntu)
affects: vokoscreen → vokoscreen (Ubuntu)
Changed in vokoscreen (Ubuntu):
status: New → Invalid
Changed in gnome-shell (Ubuntu):
status: New → Invalid
Revision history for this message
Jeremy Bícha (jbicha) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1502263. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

no longer affects: ubuntu-gnome
no longer affects: gnome-shell (Ubuntu)
no longer affects: vokoscreen (Ubuntu)
Revision history for this message
Wise Melon (wise-melon-deactivatedaccount) wrote :

Vokoscreen is a screencasting program, not a screenshot program. So should the task be reopened there? Or do you want me to make it separate anyway?

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