Shutter - Screenshot Tool

Random black areas with dual-screen

Reported by Marcel on 2013-04-14
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Shutter
Undecided
Unassigned

Bug Description

Hi,

I'm experiencing this bug since I've upgraded to Ubuntu 12.10. The problem is random and really annoying : when I tried to capture some part of the screen, black areas appears (lines of various heighs, or just areas), and I have to cancel the capture and try it again and again until, sometimes, there is no black on the part of the screen I want to capture. Sometimes, I have to try 10 times before being able to capture an area of the screen.
The black areas are placed randomly each time.

It does not happens when I have only one screen activated: my configuration is a Asus laptop with a 1366x768 screen in Twinview mode with a Samsung P2250 (res 1920x1080). I understand it may be more related to the graphic driver than to shutter, but as it occurs only with shutter, I posted it here.

The graphic card is Nvidia Gforce GT 220M, with nvidia-current driver installed. I tried with nvidia-experimental-304 and nvidia-experimental-310 drivers, it is the same. I also installed nvidia-current-updates, with no effect on this bug.

I would be glad to have a clue on this because it slows me a lot to try to capture things 10 times instead of one !!

Thanks,

julien

Hello,

I would like to confirm that I am also experiencing the symptoms of this bug under similar circumstances. I am also running Ubuntu 12.10 on a dual monitor configuration with a NVIDIA graphics card using the current NVIDIA drivers.

Thank you,

Nic

Is there supposed to be a dock at the bottom?

Marcel (julien-textoris) wrote :

No,
Application panel is on the left. I tried with automatic hidding of the
panel or not and result is the same. The only way I found not to have
these black areas is to inactivate one of the two screens, then perform
the screen capture, then reactivate the second screen !! (very easy when
you are preparing a lesson with dozens of pictures !!)

Sincerely

Julien
Le 16/04/2013 09:05, Vadim Peretokin a écrit :
> Is there supposed to be a dock at the bottom?
>

--
Envoyé de mon ENIAC

Julien Textoris, MD, PhD
URMITE, Equipe Infection Genre et Grossesse,
UMR CNRS 7278, INSERM U1095
Faculté de Médecine Timone, Marseille
+33 (0)4 91 32 49 71

Service d'anesthésie et de réanimation
Hôpital Nord, Marseille
+33 (0)4 91 96 55 31

Daniel Skowroński (daninl) wrote :

I'd also like to confirm this bug that is now 8 months old!
My config is ubuntu 13.10, shutter 0.90, GPU: nvidia + integrated intel with propertiarty driver (newest one) with dual screen, dock on left. Image http://wstaw.org/m/2014/01/03/Zaznaczenie_002.png (white left one on left lower corner is space out of screen 1920x1080+1600x1200).

Daniel Skowroński
dsinf.net

Vincèn PUJOL (vincen) wrote :

I have same problem here also on Ubuntu 13.10 with Dual Screen on NVidia proprietary drivers. Any solution for this issue ?

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