Alt+print & print keyboard bindings not working

[Elijah Lynn]

A month or two ago alt+print and print keyboard bindings stopped working and instead started calling the stock screenshot app. I went into Shutter and unselected the bindings, saved and then re-activated them but this has not solved the issue.

I am using Unity on 12.04 w/Shutter 0.88.3.

Please let me know if you need any logs and how to collect them. Also of note is that I cannot actually launch Shutter many times, its process is running in the System Monitor but when I launch via Launcher nothing happens. I have to go into the sysmon and end process and then I can launch into the GUI.

Thanks,

Elijah

[Elijah Lynn (elijah-lynn)]

I did a sudo apt-get remove shutter && sudo apt-get install shutter and restarted and same symptoms. Do you know how I can at least get Shutter to come up when I click it from the launcher? Right now I have to kill it with sys monitor and then launch it.

[Mario Kemper (Romario) (mario-kemper)]

Sorry for delay, but I am very busy currently. I hope to have a closer look at it during the next days. For now it would be helpful to try the following and paste the output here:

1) kill all running instances of Shutter
2) open two separate terminal windows
3) go to the first window and execute the command: shutter
4) go to the second window and execute the command: shutter -a
5) please describe what is happening and paste both outputs here

Thanks for your help.

[mabawsa (mabawsa)]

This also effects me. I am using gnome-shell I cannot get the keybindings to be recognised. It defaults to gnome-screenshot!

Output

$shutter
WARNING: Net::DBus::GLib is missing --> Ubuntu One support will be disabled!

WARNING: Image::ExifTool is missing --> Writing Exif information will be disabled!

^CWARNING: DBus connection to org.freedesktop.compiz failed --> setting keyboard shortcuts may not work when using compiz

org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.compiz was not provided by any .service files

[Elijah Lynn (elijah-lynn)]

Thanks Mario,

I ran the commands and then realized that it is working now, just as it was before even after a restart. So I am not sure what happened but it is working now. Do you still want my output?

[James (jim-warkior)]

I also experience this bug on Ubuntu 12.10. I've uninstalled and reinstalled shutter. I've switched to the shutter ppa. Nothing worked.

I finally found the solution though. You have to "Open system settings, select keyboard menu. Open shortcut tab and then select Custom shortcut. Adding new command with pressing ( + ). Give command name as you like but you must enter command with shutter -f. It's command for taking full window screenshot with shutter."

Found at: http://www.panduaji.com/2012/09/shutter-as-default-on-ubuntu-1204.html