shotwell fails to authenticate with non-primary address

Bug #1080591 reported by Ketil Malde
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Invalid
Undecided
Unassigned
Shotwell
Invalid
Undecided
Unassigned
gnome-control-center-signon (Ubuntu)
Invalid
Undecided
Unassigned
shotwell (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I am trying to export some pictures from Shotwell to my Picasa account. I select Picasa from the "publish" list, and push the button to authenticate. I am asked for password, which I enter. I am then told that "Authentication failed". Subsequent attempts go directly to "Authentication failed", and there is no apparent way to enter the password again.

(I thought this was due to me logging in with a non-gmail address, and it seemed to work when I changed to the gmail one, but now it fails again)

Further suggestions:

1) Shotwell should be more informative about the Authentication Failure, and report what exactly is wrong. I thought I had mistyped the password, and then it's frustrating not to be offered the opportunity to retype it.

2) The login dialog should offer a direct link or pointer to the accounts settings, now I need to select "Add an account" from the drop down.

3) Incidentally, removing accounts doesn't work, in the end I had to disable two (non-working) instances of Google account configurations.

Shotwell version 0.13.0-0ubuntu3, on Ubuntu 12.10, 64bit.

Ketil Malde (ketil-ii)
description: updated
Revision history for this message
Lucas Beeler (lucas-yorba) wrote :

Hi Ketil,

Are you using the Ubuntu Online Accounts control panel to set up your Google account or are you configuring it directly in Shotwell? Note that since you're running Quantal, unless you built and installed Shotwell from source, the default build of Shotwell that comes with Quantal has been patched downstream to use the Ubuntu Online Accounts system for Google authentication. Hence, this could be a bug either with Shotwell or with Ubuntu Online Accounts.

Lucas

Revision history for this message
Ketil Malde (ketil-ii) wrote : Re: [Bug 1080591] Re: shotwell fails to authenticate with non-primary address

Lucas Beeler <email address hidden> writes:

> Are you using the Ubuntu Online Accounts control panel to set up your
> Google account or are you configuring it directly in Shotwell?

The latter, but it is hard to tell, since it is all `not mere web links,
but solid code "immersed" into the desktop'. I think I saw a popup
window which looked like a web page asking for Google authentication at
one point, similar to the picture in:

  http://www.iloveubuntu.net/online-accounts-landed-ubuntu-1210-default

I guess I am using UOA, I tried to delete the authorization info I could
find in the gconf.xml files under .shotwell, but it didn't seem to
change anything. I'll try to hunt and destroy any UOA stuff.

> Note that
> since you're running Quantal, unless you built and installed Shotwell
> from source, the default build of Shotwell that comes with Quantal has
> been patched downstream to use the Ubuntu Online Accounts system for
> Google authentication. Hence, this could be a bug either with Shotwell
> or with Ubuntu Online Accounts.

Right, thanks.

I really wish people would stop the immersing thing, it just confuses
things and makes them more complex and fragile.

-k

RaduStoica (radumstoica)
Changed in hundredpapercuts:
milestone: none → raring-round-8
Changed in hundredpapercuts:
milestone: raring-round-8 → none
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 12.10 (quantal) reached end-of-life on May 16, 2014.

Do you still see a problem related to the one that you reported in a currently supported version of Ubuntu? Please let us know if you do and in which version of Ubuntu otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in shotwell (Ubuntu):
status: New → Incomplete
Changed in gnome-control-center-signon (Ubuntu):
status: New → Incomplete
Changed in hundredpapercuts:
status: New → Incomplete
Changed in shotwell:
status: New → Incomplete
Revision history for this message
Ketil Malde (ketil-ii) wrote :

> Do you still see a problem related to the one that you reported in a
> currently supported version of Ubuntu?

Thanks for following up! I don't use Shotwell any more, if nobody else
corroborates the report, I suggest you just can close it.

-k
--
If I haven't seen further, it is by standing in the footprints of giants

Revision history for this message
Paul White (paulw2u) wrote :

Thanks Ketil, as no-one else confirmed the bug I'll close it by marking "Invalid" which is saying that the *report* itself is now invalid not that you didn't experience a problem.

Changed in hundredpapercuts:
status: Incomplete → Invalid
Changed in gnome-control-center-signon (Ubuntu):
status: Incomplete → Invalid
Changed in shotwell (Ubuntu):
status: Incomplete → Invalid
Changed in shotwell:
status: Incomplete → Invalid
Revision history for this message
Jens Georg (yg-jensge) wrote :

I think the original report was against the UOA implementation which does no longer exist anyway

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