report card failure to download

[Keon Bobb]

I get this error when trying to download student report card

System failure.

Ticket nr. 98a00207-6393-449e-80c7-1e831e21472b.

[Tom Hoffman (tom-hoffman)]

Hi Keon,

Please attach the error log and server status as described here: http://book.schooltool.org/troubleshooting.html

[Keon Bobb (keon-bobb)]

The report created has noting in it, but when i go to server information and tasks i can see this error log

ID 98a00207-6393-449e-80c7-1e831e21472b
Failed
Traceback Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/celery/execute/trace.py", line 181, in trace_task R = retval = fun(*args, **kwargs) File "/usr/lib/python2.7/dist-packages/schooltool/task/tasks.py", line 231, in __call__ raise failure FormattedTraceback:
Exception
xmlParseEntityRef: no name, line 303, column 32
Traceback
File "/usr/lib/python2.7/dist-packages/schooltool/task/tasks.py", line 184, in runTransaction
  result = callable(*args, **kw)
File "/usr/lib/python2.7/dist-packages/schooltool/report/report.py", line 450, in execute
  report_file = self.renderToFile(renderer, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/schooltool/report/report.py", line 499, in renderToFile
  self.renderReport(renderer, stream, *args, **kw)
File "/usr/lib/python2.7/dist-packages/schooltool/report/report.py", line 543, in renderReport
  pdf = rml2pdf.parseString(rml, filename=filename or None)
File "/usr/lib/python2.7/dist-packages/z3c/rml/rml2pdf.py", line 36, in parseString
  root = etree.fromstring(xml)
File "lxml.etree.pyx", line 2993, in lxml.etree.fromstring (src/lxml/lxml.etree.c:62980)

File "parser.pxi", line 1617, in lxml.etree._parseMemoryDocument (src/lxml/lxml.etree.c:92828)

File "parser.pxi", line 1488, in lxml.etree._parseDoc (src/lxml/lxml.etree.c:91572)

File "parser.pxi", line 969, in lxml.etree._BaseParser._parseUnicodeDoc (src/lxml/lxml.etree.c:87962)

File "parser.pxi", line 577, in lxml.etree._ParserContext._handleParseResultDoc (src/lxml/lxml.etree.c:84019)

File "parser.pxi", line 676, in lxml.etree._handleParseResult (src/lxml/lxml.etree.c:85122)

File "parser.pxi", line 616, in lxml.etree._raiseParseError (src/lxml/lxml.etree.c:84445)

Exception
<ExceptionWithTraceback (XMLSyntaxError(u'xmlParseEntityRef: no name, line 303, column 32',))>
Traceback
File "/usr/lib/python2.7/dist-packages/schooltool/task/tasks.py", line 211, in __call__
  result = self.runTransaction('execute', True, self, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/schooltool/task/tasks.py", line 201, in runTransaction
  raise failure
Persisted traceback
Exception
xmlParseEntityRef: no name, line 303, column 32
Traceback
File "/usr/lib/python2.7/dist-packages/schooltool/task/tasks.py", line 184, in runTransaction
  result = callable(*args, **kw)
File "/usr/lib/python2.7/dist-packages/schooltool/report/report.py", line 450, in execute
  report_file = self.renderToFile(renderer, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/schooltool/report/report.py", line 499, in renderToFile
  self.renderReport(renderer, stream, *args, **kw)
File "/usr/lib/python2.7/dist-packages/schooltool/report/report.py", line 543, in renderReport
  pdf = rml2pdf.parseString(rml, filename=filename or None)
File "/usr/lib/python2.7/dist-packages/z3c/rml/rml2pdf.py", line 36, in parseString
  root = etree.fromstring(xml)
File "lxml.etree.pyx", line 2993, in lxml.etree.fromstring (src/lxml/lxml.etree.c:62980)

File "parser.pxi", line 1617, in lxml.etree._pars...