Activity log for bug #572347

Date Who What changed Old value New value Message
2010-04-30 13:56:48 llamallama bug added bug
2010-04-30 13:56:48 llamallama attachment added Screenshot of the music store failing http://launchpadlibrarian.net/46611605/Screenshot.png
2010-04-30 13:57:39 llamallama description I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite but no progress is ever made. Please see the attached screenshot. On a personal note, this is unacceptable. No further purchases should be allowed until this issue is resolved. I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. On a personal note, this is unacceptable. No further purchases should be allowed until this issue is resolved.
2010-04-30 14:24:59 llamallama description I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. On a personal note, this is unacceptable. No further purchases should be allowed until this issue is resolved. I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. Here is the output of "u1sdtool -s" State: QUEUE_MANAGER connection: With User With Network description: processing queues is_connected: True is_error: False is_online: True queues: IDLE Here is the output of "u1sdtool --current-transfers" Current uploads: 0 Current downloads: 0 On a personal note, this is unacceptable. No further purchases should be allowed until this issue is resolved.
2010-04-30 14:38:24 llamallama description I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. Here is the output of "u1sdtool -s" State: QUEUE_MANAGER connection: With User With Network description: processing queues is_connected: True is_error: False is_online: True queues: IDLE Here is the output of "u1sdtool --current-transfers" Current uploads: 0 Current downloads: 0 On a personal note, this is unacceptable. No further purchases should be allowed until this issue is resolved. I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. Here is the output of "u1sdtool -s" State: QUEUE_MANAGER     connection: With User With Network     description: processing queues     is_connected: True     is_error: False     is_online: True     queues: IDLE Here is the output of "u1sdtool --current-transfers" Current uploads: 0 Current downloads: 0
2010-04-30 14:39:23 llamallama description I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. Here is the output of "u1sdtool -s" State: QUEUE_MANAGER     connection: With User With Network     description: processing queues     is_connected: True     is_error: False     is_online: True     queues: IDLE Here is the output of "u1sdtool --current-transfers" Current uploads: 0 Current downloads: 0 I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. Here is the output of "u1sdtool -s" State: QUEUE_MANAGER     connection: With User With Network     description: processing queues     is_connected: True     is_error: False     is_online: True     queues: IDLE Here is the output of "u1sdtool --current-transfers" Current uploads: 0 Current downloads: 0 I should also add I can see the files on the Ubuntu One website. I'm just unable to sync them down to my computer.
2010-04-30 16:23:39 llamallama summary Can't download any of the songs I purchases Can't download any of the songs I purchased
2010-04-30 16:24:42 llamallama description I attempted to purchase an download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. Here is the output of "u1sdtool -s" State: QUEUE_MANAGER     connection: With User With Network     description: processing queues     is_connected: True     is_error: False     is_online: True     queues: IDLE Here is the output of "u1sdtool --current-transfers" Current uploads: 0 Current downloads: 0 I should also add I can see the files on the Ubuntu One website. I'm just unable to sync them down to my computer. I attempted to purchase and download an album from the Ubuntu One Music Store. If it's relevant, the album was Alestorm - Black Sails at Midnight. None of my purchased songs are able to download as the status is permanently stuck at "Transferring to your Ubuntu One storage". I've tried letting the client sit for quite awhile but no progress is ever made. Please see the attached screenshot. Here is the output of "u1sdtool -s" State: QUEUE_MANAGER     connection: With User With Network     description: processing queues     is_connected: True     is_error: False     is_online: True     queues: IDLE Here is the output of "u1sdtool --current-transfers" Current uploads: 0 Current downloads: 0 I should also add I can see the files on the Ubuntu One website. I'm just unable to sync them down to my computer. Updated again for my terrible punctuation and spelling mistakes.
2010-05-27 17:34:05 Philip Fibiger rhythmbox-ubuntuone-music-store: assignee Ubuntu One Desktop+ team (ubuntuone-desktop+)
2010-05-27 21:38:58 Joshua Hoover tags download music store desktop+ download music store
2010-10-31 23:46:44 TenLeftFingers rhythmbox-ubuntuone-music-store: status New Confirmed
2010-11-14 17:06:53 Ian Davey bug added subscriber Ian Davey
2010-12-14 01:53:50 papukaija bug added subscriber papukaija
2010-12-14 09:31:57 papukaija removed subscriber papukaija
2012-03-23 19:39:32 dobey rhythmbox-ubuntuone: status Confirmed Fix Released