Cannot launch notes app.

Bug #1508347 reported by freya zhang
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu Notes app
Confirmed
Undecided
Unassigned

Bug Description

Software information:

Arale for Devel
current build number: 143
device name: arale
channel: ubuntu-touch/devel-proposed/meizu.en

Krillin for Devel
current build number: 229
device name: krillin
channel: ubuntu-touch/devel-proposed/krillin.en

Mako for Devel
current build number: 335
device name: mako
channel: ubuntu-touch/devel-proposed/ubuntu

Step by step:
Launch notes app in Apps scope and check the performance.

Expected result:
Can launch the notes app.

Actual result:
Cannot launch the notes app.

Revision history for this message
David Planella (dpm) wrote :

Is this still an issue? And if so, could you add the app's log file to the bug report? Thanks!

Changed in reminders-app:
status: New → Incomplete
Revision history for this message
TenLeftFingers (tenleftfingers) wrote :

Im also experiencing this issue. I have the Logviewer app but don't see anything called 'notes' or 'reminders'.

Revision history for this message
TenLeftFingers (tenleftfingers) wrote :

Any guidance on which logs to upload?

Revision history for this message
TenLeftFingers (tenleftfingers) wrote :

I have a little more info on this as I had a similar problem with document viewer.

First of all, there are no logs in the logviewer for apps affected with this bug (unless some other log like unity8.log is of use).
The app shows the splash for a second and then quits to scopes.

With docviewer, an update came which had unrelated changes. Installing fixed my issue despite not being targetted by the update. So I tried uninstalling Notes and reinstalling. No change. Please advise how I can progress the triaging of this report.

Revision history for this message
freya zhang (572747629-b) wrote :
Revision history for this message
freya zhang (572747629-b) wrote :

The issue is still in newest devel image.Version information as follows. The issue is not produced in stable image.

current build number: 337
device name: krillin
channel: ubuntu-touch/devel-proposed/krillin.en
last update: 2016-02-16 08:48:29
version version: 337
version ubuntu: 20160216
version device: 20160108-efc96d8
version custom: 20151111--36-46-vivid

Changed in reminders-app:
status: Incomplete → Confirmed
Revision history for this message
TenLeftFingers (tenleftfingers) wrote :

Since reflashing I am no longer affected by this issue.

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