Can not open Notes App

[liufeng]

system-image-cli -i
current build number: 80
device name: arale
channel: ubuntu-touch/devel-proposed/meizu.en
last update: 2015-10-05 08:10:27
version version: 80
version ubuntu: 20150802
version device: 20150709-8965e37
version custom: 20150716-819-8-42

step by step
1.Go to APPS scope
2.Open Notes App
Expected result:
Notes app can be opened.
Actual result:
Notes app can not be opened.

[Maarten Bonnema (g-m-bonnema)]

I experience the same bug. On opening the splash screen is shown forever (>2hrs)

[Alan Pope 🍺🐧🐱 🦄 (popey)]

Could you grab the log file from your device and attach it please?

It will be in /home/phablet/.cache/upstart/application-click-com.ubuntu.reminders_reminders_0.5.472.log on the device.

[Maarten Bonnema (g-m-bonnema)]

Mm, the logfile you specify doesn't exist...
There is no logfile with reminders in the name in that location.
Is this info helpful?

[liufeng (wind-12389)]

There is something wrong with arale -devel image .I will grab the log later.

[Maarten Bonnema (g-m-bonnema)]

I must confess, that I'm not using a meizu device, but I'm on a bq aquaris 4.5 with official ubuntu release (15.04, r24)

[Mitchell (curious-mitchell)]

I'm getting something similar on the Desktop (unity 7), but not sure if its related. I can no longer open the Notes app, I just get a white screen. I have tried deleting the com.ubuntu.notes folder under .local/share/ but there's no change. How do I help debug this? I use this app daily.

[Michael Zanetti (mzanetti)]

The app requires OTA-5 now.

On the desktop, you can only get that by enabling the stable-phone-overlay ppa which is not really recommended to do though. Given Ubuntu Desktop is not an officially supported target for the Notes app yet I won't bother with that for now.

Putting this bug to Incomplete until someone with OTA-5 attaches the log while reproducing this issue.

[Maarten Bonnema (g-m-bonnema)]

Here is my log-file. It is only there while the app is trying to start.

Note that I've tried to remove and reinstall the notes app, but it will not uninstall completely. This is after an attempted uninstall-reinstall, adding the account; restarting the notes app.

BTW; when signing in I have to quit the app, because it asks for a second time to sign in.

[Michael Zanetti (mzanetti)]

@Maarten, reading through your log it seems the app started successfully, didn't it?

[Maarten Bonnema (g-m-bonnema)]

Dear Michael,

No, it didn't. The splash screen remained there forever. After looking through a few webpages, and browsing through the filetree on my bq, I decided to remove the app from the terminal, and remove the reminder folders in .cache and .local/share. Then I reinstalled the app, and now it appears to be working OK.

The logfile, however, was from before this excercise (that I did this afternoon).

Any clues what might have been wrong?

Maarten

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Van: Michael Zanetti
Verzonden: ‎dinsdag‎ ‎18‎ ‎augustus‎ ‎2015 ‎17‎:‎09
Aan: <email address hidden>

@Maarten, reading through your log it seems the app started
successfully, didn't it?

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1481632

Title:
  Can not open Notes App

Status in Ubuntu Notes app:
  Incomplete

Bug description:
  system-image-cli -i
  current build number: 80
  device name: arale
  channel: ubuntu-touch/devel-proposed/meizu.en
  last update: 2015-10-05 08:10:27
  version version: 80
  version ubuntu: 20150802
  version device: 20150709-8965e37
  version custom: 20150716-819-8-42

  step by step
  1.Go to APPS scope
  2.Open Notes App
  Expected result:
  Notes app can be opened.
  Actual result:
  Notes app can not be opened.

To manage notifications about this bug go to:
https://bugs.launchpad.net/reminders-app/+bug/1481632/+subscriptions

[mikahdh (f4tmike)]

Crashes on my Nexus 4, OTA6.
Cannot open it.
It starts...spinning circle and quits.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu Notes app because there has been no activity for 60 days.]

[Michael Zanetti (mzanetti)]

I've still no clue what's going on... The app starts fine for me, and the log file you have posted doesn't say anything different.

Is this still the case for you guys?

[Launchpad Janitor (janitor)]

[Expired for Ubuntu Notes app because there has been no activity for 60 days.]