Rapid Photo Downloader

Samsung S9 - application seemingly does noting after clicking download button

Bug #1804867 reported by Keven Fox
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Rapid Photo Downloader
Invalid
Undecided
Unassigned

Bug Description

Only have issues when trying to import photos from Samsung Galaxy S9.

After clicking the download button, application is stuck on: "Downloading from SM-G960U1". Is not showing any progress, MB/S as usually does. After 10+ mins I turn off the Devices toggle and popup states 0 files downloaded.

Running version 0.9.9 on Ubuntu 18.04 Budgie installed through apt.

FYI: Works fine with my Moto G6 phone.

Attached log file.

Revision history for this message
Keven Fox (kevenfox) wrote :
Revision history for this message
Damon Lynch (dlynch3) wrote :

The log file says four times "No files are marked for download for SM-G960U1". Why is that?

Please explain what exactly you are seeing, and what you expect.

Changed in rapid:
status: New → Incomplete
Revision history for this message
Damon Lynch (dlynch3) wrote :

Bug closed due to lack of response by the bug reporter. If further information can be added, please feel free to re-open the bug report.

Changed in rapid:
status: Incomplete → Invalid
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