Confusing duplication of thumbnails in some scenarios

Bug #1612216 reported by Filip Bunkens
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Rapid Photo Downloader
Status tracked in Pyqt
Pyqt
Fix Released
Low
Damon Lynch

Bug Description

It is rather specific, but anyways:

After importing files from a sd-card, when you deselect the devices switch and you reselect it. The thumbnails are being regenerated and show double as you can see in the screenshot.

They are also considered to be new files by RPD.

Also when clicking the button to select the devices or this computer, you can only change the switch when clicking in the blue or grey area next to the switch

description: updated
Revision history for this message
Damon Lynch (dlynch3) wrote :

There is no screenshot attached.

Revision history for this message
Filip Bunkens (pitslamp-deactivatedaccount) wrote :

Sorry about that, now there is.

Revision history for this message
Damon Lynch (dlynch3) wrote :

I don't know why the files are considered new. That's unexpected behavior. It may have something to do with the files system metadata being reported by the SD card, but I really don't know at this moment.

Please do this from the command line:

rapid-photo-downloader --forget-remembered-files

then go through the import process again from the SD-card.

Then disable devices, and re-enable it. Confirm if the thumbnails are duplicated again.

Attach to this bug report the log files in ~/.cache/rapid-photo-downloader/log

Another thing to try is to exit the program, run it again, and see if the files on the SD card are recognized as new or not.

Damon Lynch (dlynch3)
Changed in rapid:
status: New → Incomplete
Revision history for this message
Filip Bunkens (pitslamp-deactivatedaccount) wrote :

When I exit RPD the files are still recognized as new, but the thumbnails are not shown double.

After doing the --forget-remembered-files, result stays the same.

Attached is my log.

Revision history for this message
Damon Lynch (dlynch3) wrote :

Okay now I see what's happening.

You've done a download. The downloaded thumbnails are still displayed even after the device is removed, as expected. That's very important for users who auto eject after a download. They need to see that the download occurred even after the device they downloaded from has been removed. There is a menu option to clear them.

What you're then doing is scanning the same files to download again in the same program session. The program is showing you that you've already downloaded them (the dimmed thumbnails) alongside the files previously downloaded thumbnails.

Although I see how this behaviour is confusing for some users in some scenarios, it's not immediately clear to me that this is wrong per se. There are several other scenarios to think through, including users whose cameras write to dual memory card slots. All scenarios need to be handled. I need to think about how to handle this, taking them all into account.

Damon Lynch (dlynch3)
Changed in rapid:
status: Incomplete → Triaged
summary: - Double thumbnails after import
+ Confusing duplication of thumbnails in some scenarios
Changed in rapid:
importance: Undecided → Low
assignee: nobody → Damon Lynch (dlynch3)
Revision history for this message
Damon Lynch (dlynch3) wrote :

I neglected to mention that this fix was released some time ago.

Revision history for this message
Gord (gord-tomlin) wrote : Re: [Bug 1612216] Re: Confusing duplication of thumbnails in some scenarios

Thanks Damon!

On 2017-12-19 14:05, Damon Lynch wrote:
> I neglected to mention that this fix was released some time ago.
>
> ** Changed in: rapid/pyqt
> Status: Triaged => Fix Released
>

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