update Lime result for case on case outcome update
Bug #1524529 reported by
Alex
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
queXS |
New
|
Low
|
Unassigned |
Bug Description
Happened few times: if operator , by mistake, completes questionnaire and case (/call) outcome is changed later from "complete" to some other "final" value, Lime status for this case should be changed manually. If not changed -> quotas and outcome reports are not properly counted.
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I'm not sure if this should be done automatically.
The issue would be the opposite - changing an outcome in queXS would then interfere with a Limesurvey outcome.
Maybe a reminder for the administrator to alter the Limesurvey outcome if required when changing the case/call outcome would be more suitable