update Lime result for case on case outcome update

Bug #1524529 reported by Alex
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
queXS
New
Low
Unassigned

Bug Description

Happened few times: if operator , by mistake, completes questionnaire and case (/call) outcome is changed later from "complete" to some other "final" value, Lime status for this case should be changed manually. If not changed -> quotas and outcome reports are not properly counted.

Revision history for this message
Adam Zammit (adamzammit) wrote :

I'm not sure if this should be done automatically.

The issue would be the opposite - changing an outcome in queXS would then interfere with a Limesurvey outcome.

Maybe a reminder for the administrator to alter the Limesurvey outcome if required when changing the case/call outcome would be more suitable

Changed in quexs:
importance: Undecided → Low
Revision history for this message
Alex (ddrmoscow) wrote :

In fact, both both direct and opposite issues might take place.

With opposite issue, if Lime status changed and case outcome not updated automatically, will interfear with next_case selection and sample results count.

A reminder woun't resolve quota count issue if not automatic.

Maybe better solution - to add a "case note" for each issue on change .

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